Summary
Overview
Work History
Education
Skills
Timeline
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Gavin Zehner

Northampton

Summary

Dynamic Warehouse Team Lead with extensive experience excelling in coaching and mentoring teams to achieve high productivity and safety standards. Proven track record in process management and continuous improvement, driving operational efficiency and enhancing employee engagement. Excellent relationship builder with good communication, time management and multitasking skills.

Overview

4
4
years of professional experience

Work History

Warehouse Team Lead (Freight Pick Lead)

Uline Shipping Supplies
11.2024 - Current
  • Leads a team of freight pickers in a customer-facing department, driving results by improving accuracy, productivity, and safety.
  • Supports accuracy goals by investigating discrepancies and coaching employees through targeted follow-ups.
  • Collaborates with management to implement initiatives and policies that improve production, quality, and safety performance benchmarks.

Warehouse Team Lead (UPS Pick Lead)

Uline Shipping Supplies
05.2023 - 11.2024
  • Managed and supported a team of UPS pickers, ensuring accuracy, safety, and productivity.
  • Monitored performance and workflow, providing guidance and training to maintain high productivity, accuracy, and safety standards.
  • Collaborated with leadership and other warehouse departments to coordinate labor moves, keeping operations efficient and on schedule.

Warehouse Team Lead (UPS Front End Lead)

Uline Shipping Supplies
02.2023 - 05.2023
  • Oversaw daily operations of the Intelligrated Line System and loading team, ensuring smooth workflow, accurate order handling, and timely truck departures.
  • Managed and coordinated loaders, assigning tasks and monitoring performance to maintain productivity, safety, and efficiency.
  • Troubleshot conveyor issues and collaborated with maintenance teams to minimize downtime and keep operations on schedule.
  • Opened and established front-end operations in a new facility, collaborating closely with WMS and maintenance teams to ensure seamless system integration, equipment readiness, and operational efficiency.

Warehouse Team Lead (UPS Pack Lead)

Uline Shipping Supplies
11.2022 - 02.2023
  • Led and motivated a team of packers on the warehouse floor, ensuring daily productivity goals, quality standards, and safety procedures were consistently met.
  • Coordinated workflow and delegated tasks to team members, improving efficiency and maintaining accurate order fulfillment.
  • Provided training, guidance, and support to new and existing employees, fostering teamwork and a high-performance environment.

Warehouse Management Trainee

Uline Shipping Supplies
06.2021 - 11.2022
  • Completed extensive hands-on training and classroom-based Leadership Development Program (LDP) courses, building knowledge in operations, leadership, and strategic management.
  • Built strong relationships across warehouse staff and leadership teams, enhancing communication and alignment to improve workflow efficiency and operational outcomes.
  • Mastered operational processes across all warehouse departments, gaining comprehensive knowledge of franchise-specific procedures and best practices.

Education

Bachelor of Science - Marketing

Susquehanna University
Selinsgrove, PA
05-2021

Skills

  • Coaching and Mentoring
  • Performance Management
  • Verbal and Written communication
  • Employee development and engagement
  • Process Management & Continuous Improvement
  • Employee training and development

Timeline

Warehouse Team Lead (Freight Pick Lead)

Uline Shipping Supplies
11.2024 - Current

Warehouse Team Lead (UPS Pick Lead)

Uline Shipping Supplies
05.2023 - 11.2024

Warehouse Team Lead (UPS Front End Lead)

Uline Shipping Supplies
02.2023 - 05.2023

Warehouse Team Lead (UPS Pack Lead)

Uline Shipping Supplies
11.2022 - 02.2023

Warehouse Management Trainee

Uline Shipping Supplies
06.2021 - 11.2022

Bachelor of Science - Marketing

Susquehanna University

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Gavin Zehner