Gelsy Guzman
Hazleton
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference
Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork.
Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Onsite Recruiter
Superior agency
Hazleton
2026.01 - Current
- Developed and maintained strong relationships with candidates, enhancing the talent pool through effective sourcing strategies.
- Conducted comprehensive interviews and assessments, ensuring candidate qualifications aligned with client specifications and needs.
- Streamlined the recruitment process by implementing new tracking tools, improving workflow efficiency and candidate experience.
- Facilitated onboarding processes, ensuring new hires received the necessary training and resources for immediate success.
Supervisor
Frito Lay
Hazleton
2022.02 - 2022.12
- Supervised daily operations to enhance workflow efficiency, resulting in improved team productivity and morale.
- Trained and mentored staff on safety protocols and operational best practices, fostering a culture of compliance.
- Implemented inventory management systems that streamlined restocking processes, reducing product shortages and delays.
Operation Clerk
American Eagle Outfitters, Inc
Hazleton
2021.08 - 2021.11
- Updated and input route information into computer system on daily basis.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Shipped packages and received goods and materials under guidance of company's procedures.
- Detailed operations activities by producing and distributing high-quality reports.
Medical Appointment Scheduler
APR Consulting Inc.
New Philadelphia
2021.05 - 2021.09
- Assisted patients in filling out pre-appointment paperwork.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Helped patients complete paperwork and explained processes and procedures.
- Updated patient financial information to promote accurate record keeping.
Receptionist Assistant
Reconstructive Orthopedic Center
Medford
2020.01 - 2020.08
- Greeted guests upon office entry, including customers, delivery persons and official representatives.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Input new documents, expenses and orders into system for timely recordkeeping.
- Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Handled diverse needs for clients in-person, by phone or through email.
Team Lead
Chopt Creative Salad Company
Manhattan
2017.11 - 2019.12
- Monitored team progress and enforced deadlines.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Developed and monitored weekly staff schedules.
- Rotated through series of different stations based on team needs.
- Formed dynamic team of software engineers to implement tiger team approach to critical issues affecting production.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Interviewed, hired and trained new quality customer service representatives.
Education
High School Diploma -
Gregorio Luperon High School Sch For Science And Mathematics
New YorkSkills
- Team collaboration
- [Software] aptitude
- Billing and coding
- Database entry
- Scheduling and calendar management
- Schedule coordination
- Relationship management
- Operations reporting
- Appointment scheduling
- Client communication
- Data entry accuracy
Timeline
Onsite Recruiter
Superior agency
2026.01 - Current
Supervisor
Frito Lay
2022.02 - 2022.12
Operation Clerk
American Eagle Outfitters, Inc
2021.08 - 2021.11
Medical Appointment Scheduler
APR Consulting Inc.
2021.05 - 2021.09
Receptionist Assistant
Reconstructive Orthopedic Center
2020.01 - 2020.08
Team Lead
Chopt Creative Salad Company
2017.11 - 2019.12
High School Diploma -
Gregorio Luperon High School Sch For Science And Mathematics