Gema Guardado
Panama City
Summary
Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.
Overview
11
11
years of professional experience
Work History
Administrative and Human Resources Coordinator
Constructora Suarez
07.2019 - 11.2024
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Conducted job analyses to ensure accurate job descriptions and requirements.
- Reviewed human resources paperwork for accuracy and completeness.
- Handled employee inquiries and complaints regarding policy and benefits issues.
Administrative Technician
Menafar, S,A
10.2014 - 02.2017
- Served as a liaison between departments, promoting effective communication to resolve issues quickly.
- Assisted with employee onboarding, preparing necessary paperwork and orienting new hires to company policies.
- Maintained strict confidentiality regarding sensitive company information safeguarding critical documents from unauthorized access.
- Organized travel arrangements for staff members, ensuring seamless itineraries and accommodations for business trips.
- Collaborated with the HR department to maintain accurate employee records and facilitate performance evaluations.
Project Coordinator
Oxford Business Group
06.2013 - 04.2014
- Maintained database and spreadsheets with accurate inventory and status.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Photocopied, distributed and emailed documents to project managers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
BBA -
Universidad Centroamericana (UCA)
Managua, Nicaragua07-2012
Skills
- Efficient documentation management
- Protects sensitive information
- Conflict resolution expertise
- Microsoft Office proficiency
- Payroll operations
- Employee supervision
- HR operational efficiency
Languages
English
Intermediate (B1)
Timeline
Administrative and Human Resources Coordinator
Constructora Suarez
07.2019 - 11.2024
Administrative Technician
Menafar, S,A
10.2014 - 02.2017
Project Coordinator
Oxford Business Group
06.2013 - 04.2014
BBA -
Universidad Centroamericana (UCA)
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