Strategic business partner with extensive experience aligning personnel and company goals and objectives. Change leader driving value through innovative approaches to business goals in the highly competitive Printing industry with extensive hands-on experience.
Overview
49
49
years of professional experience
Work History
Sales Associate
Delance Medical Services
Warminster, PA
01.2022 - Current
Procured and supplied durable medical equipment (DME) for patients under Workers’ Compensation programs across multiple states.
Prepared and submitted competitive quotes to provider networks, ensuring compliance with payer requirements and reimbursement guidelines.
Provided exceptional customer service to patients on workers' compensation claims, ensuring their needs were met and expectations exceeded.
Negotiated pricing and terms with a network of local DME vendors nationwide to optimize cost efficiency and service quality.
Printing Estimator & Purchaser
Square One Direct
Mount Laurel, NJ
06.2016 - 01.2022
Analyzed project specifications and customer requirements to prepare accurate and competitive print job cost estimates.
Sourced and purchased paper, ink, and printing materials from approved vendors, balancing quality, cost, and turnaround time.
Maintained relationships with suppliers and negotiated pricing, delivery schedules, and volume discounts.
Collaborated with sales, design, and production teams to ensure feasibility and profitability of proposed print jobs.
Tracked job costs and vendor performance to identify savings opportunities and process improvements.
Reviewed client files and specifications to suggest cost-effective production methods and materials.
Ensured compliance with quality standards, environmental policies, and customer requirements throughout the procurement process
Facilitated cross-functional collaboration between design, pre-press, and printing teams, ensuring seamless execution of projects from concept to completion.
Implemented cost-saving measures by identifying inefficiencies in the printing process and recommending solutions.
Manager
Globa Direct Color, LLC
Philadelphia, PA
01.2009 - 01.2013
Oversaw daily operations of the printing department, including scheduling, production, staffing, and maintenance.
Oversaw end-to-end manufacturing operations for all sheetfed and web printing projects in a $9M print production facility.
Directed cross-functional teams, including production, customer service, scheduling, purchasing, and estimating, ensuring streamlined operations and on-time delivery.
Coordinated print production workflows from file preparation through final delivery, ensuring adherence to quality standards and deadlines.
Collaborated with sales, customer service, and estimating teams to plan jobs and allocate resources effectively.
Championed cost-efficiency initiatives across departments, resulting in improved plant productivity and reduced waste.
Authored and implemented comprehensive quality control procedures, raising operational standards and reducing errors across all departments.
Spearheaded the company’s successful transition into Computer-to-Plate (CTP) technology, enhancing print quality and prepress efficiency.
Trained and mentored staff on equipment, safety, and print processes to foster a skilled and motivated workforce.
Chief Operating Officer
Oak Lane Printing
Philadelphia, PA
01.2002 - 05.2009
Lead company-wide operations, including production, supply chain, logistics, customer service, sales support, and IT systems to ensure alignment with strategic business goals.
Oversaw all manufacturing and production functions, including pressroom, prepress, postpress/bindery, and fulfillment, ensuring on-time, high-quality output.
Developed and implemented operational policies, and standard operating procedures to maximize efficiency, reduce waste, and increase profitability.
Collaborated with the CEO and executive team to define long-term business strategies, expansion plans, and investment in new technologies.
Lead budgeting and financial oversight for operations, ensuring adherence to cost controls and achieving revenue and margin targets.
Managed vendor and supplier relationships, including paper mills, equipment manufacturers, and third-party service providers, to ensure favorable terms and supply stability.
Oversaw estimating and pricing strategy, ensuring competitive bids while maintaining profitability and cost transparency.
Built and developed high-performing teams, providing leadership, mentoring, and succession planning across production and operational departments.
Fostered a customer-centric culture, working closely with sales and account management to support retention, satisfaction, and strategic growth.
Owner/President
Dusak Graphics Inc.
Warminster, PA
12.1985 - 02.2002
Founded and operated a prepress service company providing stripped flats, film, and proofs to regional commercial printers, ad agencies, and publishers.
Transitioned business from traditional mechanical stripping to a full desktop publishing workflow, including investment in DuPont scanners, film output devices, digital/analog proofing systems, and Mac-based workstations.
Self-taught in both Mac and PC environments to master prepress applications (QuarkXPress, Photoshop, Illustrator, etc.), ensuring accurate file preparation and high-quality final output.
Built and maintained a diverse client base, including magazine publishers, catalog printers, and national web printers, consistently meeting demanding production schedules.
Supplied high-volume film and proofing services for major publications and catalogs, contributing to client print readiness and production success.
General Manager & Vice President of Manufacturing
GraphiData, Inc.
01.1976 - 01.1984
Directed full-scale manufacturing operations for both technical publications and commercial printing projects serving major corporate clients such as IBM, General Electric, RCA, and Raytheon.
Oversaw end-to-end production including typesetting, art, prepress, printing, binding, and final delivery, ensuring high quality and on-time execution across three shifts.
Maintained profitability and operational efficiency across all departments, including direct responsibility for estimating, quoting, and contract pricing for diverse printing projects.
Managed all billing operations, including contract billing and client negotiations, ensuring accurate invoicing and sustained revenue flow.
Developed and implemented production control procedures to improve workflow accuracy, on-time delivery, and customer satisfaction across both technical and commercial divisions.
Led and mentored a team of 7 departmental supervisors and 120 full-time staff across a 24-hour production operation.
Education
Personnel and Management Courses
United States Army
01.1971
High School Diploma -
George Washington High School
01.1966
Skills
Press Operation
Prepress
Finishing & Bindery
Print Quality Control
File Prep & Proofing
Prepress & Print Management Software
Estimating
Cost Control
Project Coordination
Sales & Marketing Support
Project Coordination
Client Relations
Team Collaboration
Problem Solving
Organization
Accomplishments
Established personal credibility with the Executive leadership team through an understanding of our clients priorities and standards.
Led the development, implementation and effectiveness on performance management, planning and quality control as established by the company’s clients.
Successfully engineered the startup of the new operation. Highlights included the hiring of existing personnel, transferring personnel to new facility, maintaining Customer Service, Production and Company Culture.
Coordinated the Company’s consolidation from two facilities back into one facility at its current location, maintaining workflow, customer service and schedules.
Led the implementation and effectiveness of Pre-Press equipment into two printing facilities to handle all Pre-Press from Disk to Plates for both Printers and maintaining existing accounts both Commercial and Publication.
The successful planning, production and delivery on the largest Technical Proposal that IBM, Inc produced. Twenty-Five volumes, over 10,000 pages typed, art created, printed, bound and delivered on schedule. Representatives of IBM from New York, Maryland and Virginia were involved daily. Project was complete in a 3-week time period.