Geraldo Duperon
Aliquippa
Summary
Dynamic and compassionate healthcare professional with focus on treatment and direct patient support. Applying behavioral intervention strategies and executing treatment protocols to enhance patient satisfaction through empathetic communication and comprehensive assessments Ensuring high-quality patient outcomes. Strong analytical skills complemented by a commitment to collaborative teamwork in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Treatment Technician
Gateway Rehabilitation Center
03.2025 - Current
- Participated in interdisciplinary team meetings to discuss patient progress and adjust treatment plans accordingly.
- Established rapport with patients and families through clear communication and empathetic listening skills.
- Provided emotional support to patients during difficult treatments, promoting a positive atmosphere conducive to healing.
- Conducted comprehensive patient assessments, allowing for informed decisions about appropriate treatment interventions.
Nursing Assistant
Walden's View
03.2022 - 10.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Security Officer
The Metropolitan Transportation Authority
10.2020 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Coordinator
Microsoft
12.2016 - 03.2019
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
High School Diploma -
Mount Vernon High School
100 California Rd, Mt Vernon, NY 1055206-2014
Skills
- Direct patient support
- Patient evaluation
- Behavioral intervention strategies
- Strong interpersonal skills
- Analytical report creation
- Certified security professional
- Client support
- Collaborative teamwork
- Analytical problem-solving
Timeline
Treatment Technician
Gateway Rehabilitation Center
03.2025 - Current
Nursing Assistant
Walden's View
03.2022 - 10.2024
Security Officer
The Metropolitan Transportation Authority
10.2020 - 03.2022
Sales Coordinator
Microsoft
12.2016 - 03.2019
High School Diploma -
Mount Vernon High School
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