GERARDO A. DUARTE STOUTE
PANAMA CITY,PANAMA
Summary
Accomplished Project Manager with expertise in leading global teams, driving collaboration, and ensuring successful project outcomes. Proven ability to enhance proposal processes and adapt strategies to meet client needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager
DELL PANAMA
01.2023 - 08.2025
- Led and coordinated multifunctional global teams, fostering commitment and positive influence among stakeholders.
- Developed strategies that aligned different business units and enabled scaling at a global level.
- Coordinated project documentation, established success criteria, measured results, and ensured effective project handover through clear and timely communication.
- Utilized appropriate tools and techniques to monitor project progress as well as changes in scope and schedule.
- Identified and quantified variances, implementing necessary corrective actions while maintaining ongoing communication with internal and external partners.
Proposal Manager
DELL PANAMA
09.2012 - 01.2023
- Supported the end-to-end proposal process for multiple business unit opportunities.
- Designed and delivered a proposal content library (Qvidian) and other sales enablement tools.
- Managed proposal projects including development, preparation, coordination, structure, scheduling, and presentation, meeting client-prescribed deadlines.
- Responded to client questionnaires regarding corporate profile, leadership, and governance.
- Ensured proposals and bids complied with client specifications and requirements.
- Maintained quality control throughout the proposal process under tight deadlines.
- Continuously improved proposal procedures to increase effectiveness in future bids.
Social Media Manager
WISDEK S.A
02.2008 - 05.2011
- Increased customer engagement through social media strategies.
- Developed marketing content, including blogs, promotional materials, and social media ads.
- Analyzed and reported results of digital marketing and social media campaigns.
- Optimized website content, improved keyword relevance, and strengthened brand identity to achieve SEO objectives.
- Defined clear goals to drive customer retention, brand awareness, and web/social media traffic.
- Managed a team of over 20 employees to achieve corporate objectives.
Technical Support Representative
DELL PANAMA
10.2006 - 02.2008
- Assisted clients in identifying issues and explained solutions to restore service and functionality.
- Resolved a wide range of technical problems across multiple systems and applications for customers and end users in different time zones.
- Collaborated with supervisors to escalate and address client inquiries or technical issues.
- Translated complex technical problems into clear and understandable language for non-technical users.
Education
MBA - Human Resources
Universidad Latina De Panamá
Panama City, Panama12.2013
MBA - Business Administration
Universidad Latina De Panamá
Panamá City, Panamá12.2013
BACHELOR - Law & Political Science
Santa Maria La Antigua Catholic University
Panama City, Panama12.2006
HIGH SCHOOL DIPLOMA - Science and Humanities
La Salle High School
Panama City, Panama12.2000
Skills
- Project management
- Leadership and team management
- Digital marketing
- Customer service and technical support
- Proposal and bidding management
- Communication
- Problem-Solving
- Deadline management
- Qvidian
- MS Project
- Jira
- Trello
- Google Workspace
- Stakeholder engagement
- Agile methodologies
- Risk assessment
Certification
- APMP Foundation certification for proposal management, APMP/104677
- Project Management Professional (PMP), 3421488
- PMI Agile Certified Practitioner (PMI-ACP), 3430584
- PMI Risk Management Professional (PMI-RMP), 3851794
- Scrum Foundation Professional SFPC, 83670670
- Certified ScrumMaster CSM (Scrum Alliance), 1766702
- Certified Scrum Product Owner CSPO (Scrum Alliance), 1769982
- Six Sigma Black Belt (ISSI), 87280240151099
- Professional Scrum Master I (Scrum.org), 949713
- Professional Scrum Master II (Scrum.org), 1004967
Languages
Spanish
First Language
English
Proficient (C2)
C2
Portuguese
Intermediate (B1)
B1
References
References available upon request.
Timeline
Project Manager
DELL PANAMA
01.2023 - 08.2025
Proposal Manager
DELL PANAMA
09.2012 - 01.2023
Social Media Manager
WISDEK S.A
02.2008 - 05.2011
Technical Support Representative
DELL PANAMA
10.2006 - 02.2008
MBA - Human Resources
Universidad Latina De Panamá
MBA - Business Administration
Universidad Latina De Panamá
BACHELOR - Law & Political Science
Santa Maria La Antigua Catholic University
HIGH SCHOOL DIPLOMA - Science and Humanities
La Salle High School
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