Gerardo Garcia
Sewell Cadillac
Houston
7
years of professional experience
Motivated and reliable individual with a solid background in valet and wash operations. Recognized for strong attention to detail and effective communication, committed to improving customer experiences in fast-paced settings.
Work History
Valet
5 Years 4 Months- Parked and retrieved vehicles efficiently in high-volume environment.
- Assisted customers with vehicle inquiries, enhancing service experience and satisfaction.
- Maintained cleanliness and organization of parking areas to ensure safety compliance.
- Monitored vehicle security, reporting any suspicious activities promptly to management.
- Provided exceptional customer service by addressing concerns and resolving issues swiftly.
- Collaborated with team members to streamline parking operations during peak hours.
- Trained new valet attendants on operational procedures and customer interaction standards.
Wash Technician
5 Years 4 Months- Operated washing equipment to ensure vehicles maintained high-quality appearance.
- Conducted thorough inspections of vehicles pre- and post-wash for quality assurance.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Trained new staff on proper washing techniques and safety protocols.
- Collaborated with service team to prioritize vehicle wash schedules efficiently.
Porter
7 Months- Assisted service department by preparing vehicles for customer pick-up and drop-off.
- Maintained cleanliness and orderliness of dealership premises, enhancing customer experience.
- Collaborated with team members to improve operational processes and reduce wait times.
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Stored supplies safely and securely to prevent theft and damage.
- Completed sweeping, mopping, and window-cleaning.
Education
A&P Certification
High School Diploma
Skills
Customer service and support
Customer communication
Efficient work ethic
Patience and composure
Strong communication skills
Problem-solving
Team collaboration
Reliability and punctuality
Clean driving record
Professional appearance
Valid Driver's license
Multitasking and organization
Attention to detail
Team player mentality
Vehicle parking and retrieval
Memory retention
Loading and unloading
Stress tolerance
Standard vehicle operation
Manual and automatic driving
Languages
Spanish
Native or Bilingual
Timeline
Valet
Sewell Cadillac
06.2021 - CurrentRead More
Wash Technician
Sewell Cadillac
06.2021 - CurrentRead More
Porter
Momentum BMW
08.2019 - 03.2020Read More
Universal Technical Institute
A&P Certification
Read More
Elsik High School
High School Diploma
Read More