Geri-Lynn Eby
Harrisburg
Summary
Results-driven sales expert specializing in client retention and effective communication. Demonstrated success in delivering presentations and mentoring teams, fostering collaboration to achieve sales goals and promote continuous improvement.
Overview
14
14
years of professional experience
Work History
Key Account Executive
Kimball Midwest
Harrisburg
04.2017 - Current
- Developed strategic sales plans aligned with client needs and company objectives.
- Conducted market analysis to identify trends and opportunities for account expansion.
- Collaborated with cross-functional teams to deliver customized solutions for clients.
- Prepared and delivered impactful presentations on product offerings and value propositions.
- Negotiated contract terms with clients to ensure compliance and mutual benefits.
- Trained and mentored junior sales staff in best practices for account management.
- Monitored account performance, providing insights for continuous improvement initiatives.
- Coordinated closely with operations, logistics, and finance departments to ensure seamless product delivery.
Sales Consultant/Team Leader, Sales Operations
Unifirst Corp
Harrisburg
02.2015 - 04.2017
- Engaged customers through effective verbal communication to assess needs and requirements.
- Motivated team members to enhance customer satisfaction and foster loyalty for retention.
- Provided leadership and mentoring to new employees on company programs and procedures.
- Developed customized service proposals aligned with client specifications.
- Collaborated with operations team to ensure timely service delivery.
- Managed client accounts by addressing inquiries and resolving issues efficiently.
- Trained new sales team members on product knowledge and effective sales techniques.
- Analyzed market trends to identify new business growth opportunities.
Account Manager/Hospital Liason
Lincare Holdings, Inc
Harrisburg
10.2011 - 01.2014
- Engaged customers through effective verbal communication to identify needs and requirements.
- Cultivated positive patient relationships, resulting in high satisfaction scores and quality care.
- Managed multiple accounts while consistently meeting deadlines and expectations.
- Developed strategic plans to enhance client retention and strengthen relationships.
- Conducted regular client meetings to evaluate service performance and gather actionable feedback.
- Coordinated with internal teams to ensure prompt service delivery and support.
- Trained junior staff on best practices for account management and effective client communication.
- Acted as primary contact for all client concerns and needs.
Education
Some College (No Degree) - Science
Harrisburg Area Community College
Harrisburg, PASome College (No Degree) - Radiologic Technician
Holy Spirit Hospital School of Radiology
Camp Hill, PASkills
- Contract negotiation
- Team collaboration
- Presentation delivery
- Client retention
- Effective communication
- Sales management
- Consultative selling
- Regulatory compliance
Accomplishments
Inner Circle 2022-2025
Timeline
Key Account Executive
Kimball Midwest
04.2017 - Current
Sales Consultant/Team Leader, Sales Operations
Unifirst Corp
02.2015 - 04.2017
Account Manager/Hospital Liason
Lincare Holdings, Inc
10.2011 - 01.2014
Some College (No Degree) - Science
Harrisburg Area Community College
Some College (No Degree) - Radiologic Technician
Holy Spirit Hospital School of Radiology