Giana Arthur
Altoona
Summary
I am experienced with production management, focusing on optimizing operations and leading teams. Utilizes effective communication and problem-solving skills to maintain high standards of quality and efficiency. Knowledge of lean manufacturing principles and process improvement techniques, ensuring consistent and reliable production outcomes.
Overview
10
10
years of professional experience
Work History
Production Lead
Kedplasma
10.2022 - Current
- Ensured quality standards and safety protocols through daily production oversight.
- Enhanced team performance by training members on operational best practices.
- Reduced downtime by implementing process improvements in production workflows.
- Optimized inventory levels in collaboration with supply chain management, minimizing waste.
- Identified trends and troubleshot issues by analyzing production data effectively.
- Developed onboarding training materials focused on safety and equipment usage.
Screening Lead
Kedplasma
11.2021 - 10.2022
- Increased team productivity by efficiently assisting operations across varied shifts.
- Adapted swiftly to new environments, enhancing work performance in fast-paced settings.
- Enhanced communication skills through regular and effective team interactions.
- Supported team initiatives, fostering a collaborative and respectful work atmosphere.
- Executed tasks autonomously, demonstrating strong personal responsibility and motivation.
Medical Screener
Kedplasma
05.2021 - 11.2021
- Ensured donor safety through comprehensive health screenings and eligibility assessments.
- Maintained regulatory compliance by accurately recording donor information and data.
- Managed screening supply inventory to support seamless operational availability.
- Educated donors on donation processes, effectively addressing questions and concerns.
- Registered donors while performing screening procedures to assess donation suitability.
- Verified compliance with donation criteria through basic screening procedures.
Back of House Supervisor
Hoss's Steak and Sea House
11.2018 - 07.2021
- Ensured compliance with health and safety standards in kitchen operations.
- Trained staff on food preparation techniques and proper equipment usage.
- Optimized inventory management to reduce waste and maintain stock levels.
- Enhanced kitchen efficiency through process improvements and streamlined workflows.
- Resolved operational issues quickly, ensuring smooth workflow during peak hours.
- Developed training materials, streamlining onboarding for new kitchen staff.
Member Specialist
Sam's Club
07.2020 - 05.2021
- Enhanced customer retention by offering unique discounts and promoting new products.
- Delivered exceptional member service by efficiently addressing inquiries and resolving issues.
- Drove member loyalty program improvements, increasing participation and retention rates significantly.
- Utilized member feedback analysis to recommend actionable service delivery enhancements.
- Organized community-building events that strengthened member relationships and engagement.
- Conducted comprehensive membership analyses, identifying trends and opportunities for improvement.
Cashier
Sheetz
09.2016 - 01.2019
- Enhanced customer satisfaction by processing transactions accurately and efficiently.
- Organized checkout area to create a welcoming and clean environment.
- Boosted sales through effective product recommendations and customer assistance.
- Streamlined store operations by collaborating with team during peak hours.
Cashier
Thompson Pharmacy
08.2015 - 09.2016
- Optimized shelf inventory by monitoring levels and restocking to meet demand.
- Enhanced customer satisfaction by promptly resolving complaints for a positive experience.
- Increased repeat business by building strong relationships with store patrons.
- Ensured operational efficiency by accurately processing transactions via cash register.
- Adapted to business needs by working flexible schedules and extra shifts.
Education
High School Diploma -
Altoona Area High School
AltoonaSkills
- Workflow management
- Production scheduling
- Operations management
- OSHA enforcement
- Product line analysis
- Operations support
- Safety rules enforcement
- Materials management
- Quality control guidelines
- Standard operating procedures
- Quality assurance controls
- Project management
Timeline
Production Lead
Kedplasma
10.2022 - Current
Screening Lead
Kedplasma
11.2021 - 10.2022
Medical Screener
Kedplasma
05.2021 - 11.2021
Member Specialist
Sam's Club
07.2020 - 05.2021
Back of House Supervisor
Hoss's Steak and Sea House
11.2018 - 07.2021
Cashier
Sheetz
09.2016 - 01.2019
Cashier
Thompson Pharmacy
08.2015 - 09.2016
High School Diploma -
Altoona Area High School