Gianna Gaster
Glen Mills
Summary
Attended Chrome Institute of Cosmetology for Aesthetics.
State Board Testing scheduled for February 2025.
Three years experience as a Receptionist and Spa Attendant. Responsible for maintaining organized, clean premises, replenishing supplies and answering client inquiries. Personable and coordinated individual with in-depth knowledge of guest safety and operational standards for spa operations. Committed to building positive relationships with guests to promote satisfaction and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Spa Assistant, Receptionist
Joseph Anthony Retreat Salon & Spa
04.2021 - Current
- Front desk administrative work such as answering phones, booking appointments and helping customers find the treatment for their needs.
- Assisted in the daily operations of the spa, ensuring a clean and welcoming environment for all clients.
- Collaborated with team members to create a cohesive work environment that prioritized client care.
- Streamlined check-in process for clients, reducing wait times and increasing overall efficiency.
- Managed inventory levels of spa products to ensure adequate supplies while minimizing waste.
- Processed payments accurately, ensuring smooth transactions with minimal errors.
- Handled client inquiries professionally, resolving concerns promptly to maintain satisfaction levels.
- Assisted towards marketing initiatives aimed at attracting new clientele while retaining loyal customers.
Education
Esthetician - Aesthetics
Chrome Institute of Cosmetology
Newtown Square, PA02-2025
High School Diploma -
Garnet Valley HS
Glen Mills06-2024
Skills
Greeting Guests and making them feel comfortable
Preparing Treatment Rooms
Sanitizing tools, modalities
Stocking/restocking Supplies
Certification
- Esthetician License/Certificate from state boards scheduled
Dean Sarah Walter Scholarship
Recipient of a $5000 scholarship for outstanding performance, effort and dedication
Presented by the Class of 1978
Timeline
Spa Assistant, Receptionist
Joseph Anthony Retreat Salon & Spa
04.2021 - Current
- Esthetician License/Certificate from state boards scheduled
Esthetician - Aesthetics
Chrome Institute of Cosmetology
High School Diploma -
Garnet Valley HS
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