Gianna Rozarto
Brookhaven
Summary
Aspiring registered nurse with solid foundation in patient care and clinical procedures. Demonstrated ability to assist in various healthcare settings, contributing to positive patient outcomes. Proficient in communication and teamwork, ensuring efficient, compassionate, and safe care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Bartender
Barnaby's Aston
04.2015 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Complied with all liquor laws, health regulations, and company policies.
- Provide excellent service to guarantee customer satisfaction.
Patient Experience Liaison
Saint Francis Hospital
09.2021 - 05.2022
- Responsible for routine post-discharge calls to receive feedback on patient’s experience.
- Put given data into reporting system known as MIDAS.
- Round on patient floors to see how their stay is going and if there is anything that could be improved.
- Discover ethical considerations.
- Reinforce personal and professional (NASW) values.
Education
Bachelor of Nursing -
Widener University
Chester, PA12-2026
Bachelor of Social Work -
Neumann University
Aston, PA05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Patient experience enhancement
- Organized and Detail-Oriented
- Establishing Professional Relationships
- Task prioritization
- Patient assessments
Certification
- Healthcare Provider (BLS) Adult, Child and Infant CPR/AED, ProTrainings - Issued Jul 2024 · Expires Jul 2026
- RAMP, Pennsylvania Liquor Control Board, Issued Oct 2021 · Expires Oct 2025
Timeline
Patient Experience Liaison
Saint Francis Hospital
09.2021 - 05.2022
Server/Bartender
Barnaby's Aston
04.2015 - Current
Bachelor of Nursing -
Widener University
Bachelor of Social Work -
Neumann University
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