Summary
Overview
Work History
Education
Skills
Timeline
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Gigi Catlin

Pottstown

Summary

Dynamic and dedicated professional with a strong background in customer service at Party City. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in money handling and product restocking, demonstrating integrity and teamwork. Committed to creating a welcoming environment and ensuring seamless transactions for all customers.

Overview

1
1
year of professional experience

Work History

Cashier

Party City
05.2023 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

Pottstown High School
Pottstown, PA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Refunds and exchanges
  • Merchandise restocking
  • Order packaging

Timeline

Cashier

Party City
05.2023 - 09.2024

Pottstown High School

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Gigi Catlin