Gillian Gontarz
Reading,PA
Summary
Dynamic and reliable Sales Associate at The Art Room, skilled in customer service and teamwork. Enhanced customer experiences through expert art supply recommendations and organized displays. Proven ability to manage high-volume situations while maintaining quality, demonstrating strong time management and problem-solving skills. Committed to fostering a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Art Room
Reading, PA
12.2025 - 06.2026
- Assisted customers in selecting of variety of artwork including pottery, canvas, glass for custom design.
- Provided art supply knowledge and recommendations to customers, enhancing their experience
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to promote visual appeal and accessibility.
- Collaborated with supervisor to ensure timely restocking of inventory.
- Hosted events such as birthday parties for 10-20 customers while managing walk-in customers simultaneously
Ice Cream Server
Sweet Ride Ice Cream
Reading, PA
08.2024 - 12.2025
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts including in-store and on-line orders.
- Adapted quickly to high-volume periods managing approximately 100 orders in a shift, ensuring timely service without compromising quality.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Operated cash register, processing transactions accurately and efficiently.
- Prepared and served a variety of ice cream flavors, ensuring quality and presentation
- Assisted customers in selecting products, providing excellent customer service and support.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Collaborated with team members to manage inventory levels and restock supplies as needed.
- Maintained cleanliness of serving area, adhering to food safety standards and procedures
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Operated ice cream machines and maintained equipment to ensure optimal performance.
Grader
Kumon
Wyomissing, PA
09.2023 - 05.2024
- Assisted in grading student assignments for accuracy and comprehension.
- Graded approximately 50 students' worksheets for grade levels 1 through 12 per shift
- Provided feedback to students, fostering their learning and improvement.
- Supported instructors by organizing educational materials and resources.
- Collaborated with team members to ensure quality consistency in grading.
- Organized assignments and materials, streamlining grading processes for efficiency and accuracy.
- Maintained a tidy and efficient workspace to enhance productivity.
- Mentored new graders, sharing best practices for evaluating student submissions effectively.
Education
No Degree - Biology
Temple University
Philadelphia, PA06-2030
High School Diploma -
Berks Catholic
Reading, PA06-2026
Skills
- Professional demeanor
- Professional demeanor
- Professional demeanor
- Professional demeanor
- Professional demeanor
- Professional demeanor
- Professional demeanor
Timeline
Sales Associate
The Art Room
12.2025 - 06.2026
Ice Cream Server
Sweet Ride Ice Cream
08.2024 - 12.2025
Grader
Kumon
09.2023 - 05.2024
No Degree - Biology
Temple University
High School Diploma -
Berks Catholic
Member of the National Honor Society
Selected to join the National Honor Society as a Sophomore through Senior year.