Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gillian Nash

Audubon

Summary

Dedicated and compassionate professional with extensive experience in special education, including working with students with autism and developmental disabilities. Skilled in classroom management, behavior monitoring, and individualized teaching strategies. Proven ability to manage cases, organize tasks, and effectively utilize time management skills. Adept in both classroom and assistant manager roles, with a strong proficiency in Microsoft software and computer applications. Trained in nonverbal communication, physical management for safety care, and certified in CPR and EPI Pen administration. Committed to creating a supportive, inclusive environment for students with special needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Special Education Classroom Aide/1:1 Aide

The Vanguard School
06.2021 - Current
  • Attendance Tracking
  • Special Needs Support
  • Maintaining student records
  • Classroom management
  • Collaborating with teachers and other professionals
  • Develop Instructional Materials
  • Assist in implementing lesson plans
  • Reinforcing instruction/tutoring
  • Documenting student progress throughout the school day
  • Participating in interdisciplinary and inter-agency meetings as required
  • Serving as a mentor for new staff members
  • Being a source of information and help substitute teachers assign in the absence of the regular teacher
  • Actively participated in at least 20+ hours of staff development activities directly related to the job assignment during each school year
  • Organized educational materials for streamlined lesson delivery.
  • Implemented educational strategies to aid special needs students.
  • Supported teachers with administrative tasks, improving workflow.
  • Improved classroom management by assisting with student supervision.
  • Helped students understand assignments by providing clear explanations.
  • Assisted with classroom technology setup to facilitate smooth lesson execution.
  • Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly.
  • Enhanced students'' learning experiences by providing individualized support and assistance during class activities.

Assistant Manager

La Chic Boutique
04.2022 - 09.2024
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Organized company merchandise and displays to increase sales
  • Provided guidance to junior staff members during challenging situations
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Hostess/Busser/Pool Server

Chadwicks Restaurant and Bar
08.2018 - 08.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Provided patrons with estimated waiting times during peak service hours.
  • Advised customers about special offerings and menu items to help drive sales.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Education

Bachelor of Science - Interdisciplinary Studies

West Chester University of Pennsylvania
West Chester, PA
05-2024

High School Diploma -

Methacton High School
Eagleville, PA
06-2020

Skills

  • Writing Skills
  • Special Needs
  • Management
  • Experience Working With Students
  • Autism Experience
  • Special Education
  • Assistant Manager Experience
  • Organizational Skills
  • Case Management
  • Classroom Experience
  • Classroom Management
  • Teaching
  • Time Management
  • Developmental Disabilities Experience
  • Experience with Children
  • Behavior monitoring
  • All Microsoft Software
  • Computer Proficiency
  • Nonverbal communication
  • Physical Management (Safety Care)
  • CPR certified
  • EPI Pen Trained

Certification

  • Recognizing and Reporting Child Abuse, FBI
  • Driver's License, 08/01/22, 08/01/26

Languages

English

Timeline

Assistant Manager

La Chic Boutique
04.2022 - 09.2024

Special Education Classroom Aide/1:1 Aide

The Vanguard School
06.2021 - Current

Hostess/Busser/Pool Server

Chadwicks Restaurant and Bar
08.2018 - 08.2021
  • Recognizing and Reporting Child Abuse, FBI
  • Driver's License, 08/01/22, 08/01/26

Bachelor of Science - Interdisciplinary Studies

West Chester University of Pennsylvania

High School Diploma -

Methacton High School
Gillian Nash