Seasoned support professional with experience in Title I classrooms, reentry case management, and fast-paced service environments. Known for effective communication, case documentation, and calm behavior support. Focused on improving outcomes through organized, reliable, and people-centered service. Brings strong organization and team-building experience.
Work History
Paraprofessional - Title I
3 Years 2 Months
Loyalsock Township School District | 08.2023 - Current
Provided literacy support through targeted intervention programs, improving phonics, fluency, and comprehension across grades K–5.
Enhanced student support by delivering one-on-one and small group assistance for students eligible for Title I support services
Provided classroom behavior support accommodations for individualized student needs alongside classroom teachers.
Implemented redirection strategies for off-task behavior by applying positive interventions and enforcing consistent classroom expectations.
Fostered positive learning environment through strong rapport with students, parents, and faculty members.
Server
9 Years 11 Months
Maseto's Deli | 04.2010 - 03.2020
Maintained clean, organized tables and service areas to meet food safety expectations.
Coordinated clear communication with kitchen staff to ensure smooth ticket execution and accurate service timing.
Managed opening and closing duties, overseeing stocking supplies and preparing service stations.
Monitored multiple table assignments at once and ensured uninterrupted, high-quality service delivery.
Coordinated with team members during busy shifts to maintain efficient workflow and consistent guest experiences.
Case Manager
2 Years 8 Months
The Program for Female Offenders | 08.2007 - 04.2010
Coordinated access to community reintegration resources for adult female inmates, supporting drug and alcohol treatment, mental health therapy, employment, medical assistance applications, housing search, court appearances, and scheduled medical appointments.
Monitored case progress and updated documentation in accordance with program and compliance requirements
Collaborated with behavioral health, housing, employment, and probation partners to support reentry goals
Facilitated client meetings to review progress, address obstacles, and adjust service plans
Maintained confidential records including incident notes and treatment coordination documentation with accurate, organized entries.
Work Study Data Entry Clerk
1 Year 7 Months
Children's Hospital of Pittsburgh | 09.2003 - 04.2005
Reviewed source documents for completeness, correcting errors to preserve data integrity and compliance.
Supported audit preparation by organizing records, resolving missing information, and maintaining consistent documentation.
Entered data into a national EMS database used to track dispatch services for ambulances and helicopters
Education
Bachelor of Science - Psychology
University of Pittsburgh | Pittsburgh, PA | 12-2007
Bachelor of Arts - Administration of Justice
University of Pittsburgh | Pittsburgh, PA | 12-2007