GINA MARTINEZ
Drums
Summary
Seasoned Customer Associate with 6+ years of experience dedicated to providing highest quality service and making customers feel welcome. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
11
11
years of professional experience
Work History
Office Assistant
Seek Optics
04.2025 - Current
- Processed incoming and outgoing mail and packages according to established procedures.
- Printed labels, packaged boxes, and loaded into mail containers.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Picked and packed order items.
- Helped with other daily tasks and miscellaneous projects.
BAKERY ASSOCIATE
KHONENS COUNTRY BAKERY
08.2022 - 07.2024
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Helped customers by listening to needs and recommending specific products or services.
- Answered customer questions about products and services and promoted key items.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
ADMINISTRATIVE ASSISTANT
LAGS SPINE AND SPORTSCARE
01.2020 - 08.2020
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
CASHIER/TEAM MEMBER
JACK IN THE BOX
08.2019 - 02.2020
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Continuously checked products for quality assurance according to strict guidelines.
VOLUNTEER TEACHER AIDE
BAKERSFIELD PLAY CENTER
08.2018 - 08.2019
- Assisted teacher with snack time, arts and crafts and putting children down for naps
- Encouraged children to learn and grow in a preschool program by creating a welcoming environment.
- Engaged with children individually to meet their emotional and physical needs.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with supervision and care of group of 30 children
CASHIER/SALES ASSOCIATE
LANE BRYANT
11.2015 - 11.2017
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
CASHIER/SALES ASSOCIATE
AEROPOSTALE
11.2014 - 02.2015
- Processed credit card and debit payments via POS systems, providing accurate charges and credits.
- Operated POS terminals and cash drawer balancing.
- Connected with customers to support positive transaction experiences and address service concerns.
- Answered customer questions and helped find specific items.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Mira Monte High School
Bakersfield, CACPT Certificate - Phlebotomy
Phlebotomy Training Specialists
Bakersfield, CASkills
- Adapt to diverse groups
- Relationship building
- Multi-tasking strength
- Exceptional customer service
- Point of sale operation
- Team oriented
- Mail handling
- Self-starter
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Assistant
Seek Optics
04.2025 - Current
BAKERY ASSOCIATE
KHONENS COUNTRY BAKERY
08.2022 - 07.2024
ADMINISTRATIVE ASSISTANT
LAGS SPINE AND SPORTSCARE
01.2020 - 08.2020
CASHIER/TEAM MEMBER
JACK IN THE BOX
08.2019 - 02.2020
VOLUNTEER TEACHER AIDE
BAKERSFIELD PLAY CENTER
08.2018 - 08.2019
CASHIER/SALES ASSOCIATE
LANE BRYANT
11.2015 - 11.2017
CASHIER/SALES ASSOCIATE
AEROPOSTALE
11.2014 - 02.2015
CPT Certificate - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Mira Monte High School