Giovanna Gulli
Jefferson Hills
Summary
A dedicated and enthusiastic professional, with a commitment to excellence and a passion for continuous learning and development. Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
Work History
Lead Counter Helper
The Original Giovanni’s Pizza
Pittsburgh
01.2024 - Current
- Supervised daily operations to ensure accurate order processing and maintained a high standard of customer service.
- Trained and mentored new team members on food preparation techniques and safety protocols, enhancing team efficiency.
- Provided prompt and friendly service to customers, ensuring satisfaction through effective communication and attentiveness.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.
- Utilized POS systems to accurately process customer orders and payments, ensuring financial accuracy and efficiency.
Intermittent Liquor Store Clerks (ILSC)
Pennsylvania Liquor Control Board
Pleasant Hills
12.2020 - 10.2024
- ILSCs are responsible for register sales, stocking shelves, off-loading merchandise, providing customer service, and assisting with licensee sales (bars and restaurants).
- Swirl certified (authorized to host wine tastings)
- Volunteers yearly at whiskey festival at Rivers Casino
Waitress/Bartender
Yoli's Cucina & Crafthouse
Jefferson Hills
08.2019 - 12.2019
- Work in the front of the business serving/ interacting with customers, taking orders, presenting food and drinks, removing dinnerware, and cleaning.
Team Member - Sales Floor
Target
Homestead
08.2018 - 08.2019
- Target team member, worked on sales floor stalking shelves.
- Occasionally worked cash register when it was busy.
Ranch Hand
Shekinah Ranch
Speers
06.2013 - 08.2016
- Volunteer Ranch hand, take care of horses and barn, summer work.
Education
Working on college degree - General Studies/Undecided
Community College of Allegheny County
West Mifflin, PAHigh school diploma -
Thomas Jefferson High School
Jefferson Hills, PASkills
- Customer Service
- Teamwork
- Friendly
- Order processing
- Cash handling
- Client communication
- Dependable
- Self-motivated
- Cashiering
- POS
- Merchandising
- Shipping & Receiving
- Order Picking
- Packaging
- Phone etiquette
- Typing
- Cleaning Experience
- Cash Handling
- Inventory Control
- Data Entry
- Reliable
- Minimal call offs
- Multitasking
- Check handling
Volunteer Experience
Ranch Hand, Shekinah Ranch, Speers, PA, Summer months of 2013-2016, Volunteer Ranch hand, take care of horses and barn, summer work
Timeline
Lead Counter Helper
The Original Giovanni’s Pizza
01.2024 - Current
Intermittent Liquor Store Clerks (ILSC)
Pennsylvania Liquor Control Board
12.2020 - 10.2024
Waitress/Bartender
Yoli's Cucina & Crafthouse
08.2019 - 12.2019
Team Member - Sales Floor
Target
08.2018 - 08.2019
Ranch Hand
Shekinah Ranch
06.2013 - 08.2016
Working on college degree - General Studies/Undecided
Community College of Allegheny County
High school diploma -
Thomas Jefferson High School