Ensures the accuracy and reliability of information, data, or processes.
Customer Service Representative
Optum - United Healthcare
09.2019 - 01.2024
Responsible for answering customer inquiries, processing orders, resolving complaints and requests for refunds, exchanges, and adjustments
Securitas
03.2020 - 05.2022
Maintaining a safe and secure environment for clients by actively monitoring premises, enforcing regulations, and providing customer service
AT&T
02.2017 - 02.2020
Focuses on selling the company's wireless products, services, and plans to customers.
Team Leader
C&S Wholesale Grocers
07.2016 - 02.2020
Leading, motivating, and guiding a team of warehouse associates.
Training scheduling orders selection inventory management
Performance managementensuring safety protocols are followed communication of daily goals to the team.
Sales, Computer skills, Microsoft excel, Customer service, Microsoft office, Communication skills, Spanish, Delivery driver experience, Typing, Bilingual, Microsoft word, Writing skills