Giovannie Estronza-Acevedo
Reading
Summary
Skilled multitasker with superior work ethic, collaboration, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Takeout/Server/Bartender
Red Lobster
02.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Pool Manager
West Reading Borough
05.2022 - 09.2023
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
Intern
Berks County Juvenile Probation
08.2023 - 12.2023
- Sorted and organized files, spreadsheets, and reports.
- Attended court hearings and observed legal proceedings firsthand, enriching practical understanding of courtroom etiquette and procedures.
- Took initiative in seeking out additional responsibilities and projects, earning recognition from supervising Chief for proactive approach to professional development.
- Sharpen communication skills with offenders, while learning a new way to communicate with a different population
Sales Associate
CVS Pharmacy
05.2020 - 09.2020
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Lifeguard
West Reading Borough
05.2018 - 09.2021
- Implemented emergency action plans when necessary, coordinating with other staff members for efficient responses.
- Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
- Participated in ongoing training sessions, staying up-to-date on best practices in lifeguarding and aquatic safety.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
Education
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
Kutztown, PA05.2024
High School Diploma -
Reading Senior High School
Reading, PA05.2020
Skills
- Bilingual
- RAMP Certified
- AED/CPR/First Aid Certified
- Collaboration and Teamwork
- Time Management
- Organization Skills
Timeline
Intern
Berks County Juvenile Probation
08.2023 - 12.2023
Pool Manager
West Reading Borough
05.2022 - 09.2023
Sales Associate
CVS Pharmacy
05.2020 - 09.2020
Takeout/Server/Bartender
Red Lobster
02.2019 - Current
Lifeguard
West Reading Borough
05.2018 - 09.2021
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
High School Diploma -
Reading Senior High School
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