Conscientious Healthcare professional offering over 30 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Upper Chesapeake Hematology Oncology
01.2022 - Current
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Upheld strict aseptic technique while compounding sterile preparations for infusion therapy. Inserted IV'S.
Administered Injections.
Phlebotomist
Jennersville Hospital
10.2012 - 12.2021
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Verified proper storage and transportation of specimens to laboratories.
Assisted in training and onboarding new phlebotomists.
Centrifuged blood samples as outlined in clinical protocols.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Stocked phlebotomy cart or carrier with appropriate supplies.
Verified patients' identification for proper sample collection.
DUI draws
CPR certified
POC testing
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Phlebotomy Team Lead
LabCorp
09.2004 - 10.2012
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Packaged and shipped specimens to central lab daily.
Established strong relationships with patients through compassionate care and excellent bedside manner.
Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.
Assisted in training and onboarding new phlebotomists.
Monitored supply levels and placed orders for laboratory supplies.
Organized daily work based on collection priority.
Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
Drug testing, paternity testing, fingerprinting.
Collecting co-pays and make bank deposits daily.
Perform monthly reports.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Reduced patient wait times through strategic scheduling and workflow adjustments.
Education
National Certification - Phlebotomy
Delaware County Community College
Media, PA
05.1994
High School Diploma -
Kennett High School
Kennett Square, PA
06.1988
Skills
Phlebotomy
Certified in CPR/AED
Lab Equipment Operation
Quality Control
Critical Thinking
Medication Administration
Conflict Resolution
Complex Problem-Solving
Timeline
Medical Assistant
Upper Chesapeake Hematology Oncology
01.2022 - Current
Phlebotomist
Jennersville Hospital
10.2012 - 12.2021
Phlebotomy Team Lead
LabCorp
09.2004 - 10.2012
National Certification - Phlebotomy
Delaware County Community College
High School Diploma -
Kennett High School
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