Led multiple departments, driving growth and efficiency
Shaped company strategy, managed KPIs, and fostered a collaborative culture
Optimized processes, reduced operational gaps, and ensured high customer satisfaction
Oversaw cross-departmental projects and collaboration between team members
Resolved conflicts
Recruited talent, ensured cultural fit, and defended company interests in labour disputes
Served as the final escalation point, effectively managing all outgoing and incoming communication during crises
Fostering positive mental attitude on all levels of management, one on one coaching to C-levels and mentoring junior to mid-level management in developing strong leadership qualities and skills.
Private Creative Writing Coach and facilitator
Allegory of the Quill
01.2023 - 01.2024
Coached and facilitated a group of authors in creative writing.
Deputy General Manager (Acting Head) – Asset Management Department/Business Development Division I at Guoxin SecuritiesDeputy General Manager (Acting Head) – Asset Management Department/Business Development Division I at Guoxin Securities
Front Office Manager/Operations Manager/Acting General Manager at Simonton Court Historic Inn and CottagesFront Office Manager/Operations Manager/Acting General Manager at Simonton Court Historic Inn and Cottages