Glendon Howell

Supervisor

• Supervised daily operations at airport service locations.
• Trained staff on safety protocols and customer service standards.
• Conducted regular performance evaluations for team members.
• Coordinated with management to implement process improvements.
• Ensured compliance with airport regulations and operational guidelines.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Monitored employee productivity to provide constructive feedback and coaching.
• Complied with company policies, objectives and communication goals.
• Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Specialist / E4

• Facilitated communication between units to promote teamwork and efficiency.
• Conducted assessments of equipment and facilities for safety compliance.
• Assisted in crisis management procedures during emergency response exercises.
• Participated in ongoing training and compliance activities.

Ramp Agent

• Loaded and unloaded baggage from aircraft following safety protocols.
• Operated ground support equipment to facilitate efficient aircraft servicing.
• Coordinated with flight crews to ensure timely departures and arrivals.
• Conducted pre-flight inspections of equipment for operational readiness.
• Maintained cleanliness and organization of ramp areas and equipment.
• Monitored weather conditions to adapt operations for safety and efficiency.
• Followed safety procedures such as using reflective gear while working on the ramp.
• Operated conveyor belts, push-back tractors and aircraft tugs daily.

Conductor

• Monitored track conditions and communicated issues promptly.
• Ensured compliance with safety protocols during operations.
• Maintained communication with dispatchers and other crew members via radio or other methods.
• Operated switches, signals, crossings, and other railway devices along the route.
• Inspected track for obstructions or defects that could impact safe operation of the train.
• Adhered to company policies regarding cargo loading and unloading procedures.
• Coupled air brakes and electrical connections between trains.
• Interpreted various signals to start, stop and back-up train or set and release air brakes.
• Operated freight trains safely through assigned routes and schedules.

Team Lead

• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Worked effectively in team environments to make the workplace more productive.
• Operated equipment and machinery according to safety guidelines.

Package Handler

• Transportation Service / Delivery.
• Sorted packages by size and destination for efficient distribution.
• Operated machinery to move packages within the facility.
• Loaded and unloaded trucks, ensuring safe handling of all shipments.
• Inspected packages for damage and reported issues promptly.
• Followed safety protocols to minimize workplace accidents and injuries.
• Assisted in loading delivery trucks with prepared packages.
• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
• Resolved conveyor system issues by clearing jams and blockages.

• Public Safety, Security and Detention.