Glen "Richard" Sears III
Middletown
Summary
Entry-level SOC analyst candidate with a B.S. in Cybersecurity and 3 months of hands-on contracting experience supporting Linux servers and networked devices. Experienced with PuTTY, virtual desktops, ServiceNow, Meraki, SOTI, and vSphere for secure remote access, configuration, and troubleshooting. Strong foundation in network security, ethical hacking, and incident response from academic projects and labs, with growing skills in log analysis and SIEM concepts. Known for clear communication, customer-focused problem solving, and a strong drive to learn and contribute in a fast-paced SOC environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Technician
JFC Global Contracting With Footlocker
08.2025 - Current
- Use a virtual desktop to PuTTY into a Linux server.
- Helped deploy software updates and patches to reduce security vulnerabilities on Linux servers, and managed devices.
- Virtually installed backup files, update jars, and a remote system control PCI.
- Used software like ServiceNow, Meraki, Soti, and vSphere to configure devices, VLANs, IP addresses, and create service tickets.
- Documented work performed in Jira tickets, including root cause, steps taken, duration, and resolution notes.
Commission Sales Associate
Mattress Warehouse
05.2023 - 08.2025
- While working on my bachelor's, I achieved recognition as one of the top five salesmen in the Central Pennsylvania Market.
- Provided outstanding customer service and product recommendations, driving sales growth.
- Cultivated strong relationships with customers to identify needs for tailored solutions.
- Conducted follow-up calls with customers to ensure satisfaction and encourage repeat business.
Trainer & Tech Consultant
Target
08.2019 - 12.2021
- Boosted sales through tailored solutions and engaging product demonstrations.
- Streamlined store operations by ensuring inventory accuracy and developing compelling visual merchandising displays.
- Selected to train new hires in operational procedures and company standards.
Education
Bachelor of Science - Cybersecurity
Penn State Harrisburg
Middletown, PA05-2025
Associate of Science - Cybersecurity
Northern Virginia Community College
Annandale, VA12-2021
Skills
Cybersecurity & Networking:
Ethical Hacking Network Security Information Security LAN Configuration Linux Server Configuration PuTTY Technical Troubleshooting
Systems & Tools:
Linux Windows ServiceNow Jira Microsoft Teams Microsoft Office Suite Meraki SOTI vSphere
Databases:
Microsoft SQL Server MySQL
Programming & Scripting:
HTML5 CSS JavaScript Java XML PowerShell
Additional Tools:
Adobe Suite AutoCAD
Soft Skills:
Customer Service Sales Team Leadership Motivator Problem Solving Inventory Tracking Excellent Communication & People Skills
Certification
- CompTia Security+
Accomplishments
- Order of The Phoenix — Sigma Alpha Epsilon Fraternity (Apr. 2023)
- The National Society of Leadership and Success — Penn State Harrisburg (Oct. 2022)
- Eagle Scout – Boy Scout of America (Sept. 2013)
Timeline
IT Technician
JFC Global Contracting With Footlocker
08.2025 - Current
Commission Sales Associate
Mattress Warehouse
05.2023 - 08.2025
Trainer & Tech Consultant
Target
08.2019 - 12.2021
Associate of Science - Cybersecurity
Northern Virginia Community College
Bachelor of Science - Cybersecurity
Penn State Harrisburg