Gloria Ward
York
Summary
Teaching has been a great experience for me. My focus is always on student engagement. I always remind students that expertise and effective communication are important when communicating with others. This sets the mood for any situation—a commitment to improving learning outcomes through innovative lesson plans and mentorship.
Medical education professional with a strong background in clinical practice and teaching. Adept at developing comprehensive curricula and fostering engaging learning environments. Skilled in patient care, medical procedures, and administrative tasks. Known for effective team collaboration and adaptability to changing needs, ensuring reliable and results-driven performance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Medical Assisting Instructor
York Technical Institute
10.2014 - Current
- Developed comprehensive lesson plans for the medical assisting curriculum, enhancing student engagement and learning outcomes.
- Collaborated with faculty to refine instructional materials, increasing alignment with current healthcare practices and technologies.
- Organized workshops on emerging medical technologies, promoting continuous education among students and staff.
- Mentored aspiring medical assistants, fostering professional growth and confidence in clinical skills.
- Supervised students when administering medications to maintain patient safety.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Provided immediate and constructive feedback to students individually and as a group.
- Collaborated with colleagues to implement best practices to enhance student learning.
Medical Assisting Instructor
Kaplan Career Institute
03.2006 - 10.2014
- Developed comprehensive lesson plans for medical assisting curriculum, enhancing student engagement and learning outcomes.
- Facilitated hands-on training sessions in clinical procedures, ensuring adherence to industry standards and best practices.
- Evaluated student progress through assessments and practical examinations, providing constructive feedback for improvement.
- Implemented updated teaching methods based on student feedback, driving improvements in course delivery effectiveness.
- Promoted active learning techniques such as small group work, simulations, and case studies within the classroom setting.
- Facilitated open lines of communication between students, faculty, and administration to address concerns or issues promptly.
- Cultivated strong relationships with alumni networks that led to increased job placement rates for program graduates.
- Participated in departmental meetings focused on continuous improvement initiatives regarding curriculum updates or teaching methods.
- Demonstrated commitment to workplace safety by enforcing proper laboratory protocols during practical lessons.
Certified Pharmacy Technician
York Health System
09.1989 - 08.2000
- Ensured compliance with regulatory standards during medication preparation and storage practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with the correct item and quantity.
- Collaborated with pharmacists to optimize inventory management and reduce medication errors.
- Trained and mentored junior pharmacy technicians on operational procedures and best practices.
- Implemented workflow improvements that enhanced efficiency in prescription processing.
- Assisted in maintaining compliance with regulatory standards and quality control measures.
- Coordinated with healthcare providers to clarify prescriptions and resolve discrepancies efficiently.
- Maintained a safe and clean pharmacy environment by adhering to infection control protocols, sanitation guidelines, and regulatory standards for hazardous waste disposal.
- Trained new pharmacy technicians on operational protocols, fostering a positive work environment that encouraged professional growth.
- Supported effective communication between pharmacy staff and customers, addressing inquiries regarding medications and usage instructions.
- Ensured smooth daily operations by coordinating pharmacy technician schedules, delegating responsibilities effectively based on individual strengths and workload capacity.
Education
Bachelor of Science - BSSW Healthcare, Aging, & Medical Social Work
Liberty University
Lynchburg, VA2028
High School Diploma -
Teaneck High School
Teaneck, NJ07-1968
Bachelor of Science - Health And Wellness
Kaplan University
Illinois City, IL06-2012
Associate of Arts - Physical Education And Early Child Hood Education
Marjorie Webster Jr. College
Washington D.C.05-1970
Skills
- Vital signs monitoring
- Patient care techniques
- Leadership qualities
- Clinical expertise
- Specimen collection
- Medical terminology
- Healthcare ethics
- Sterile technique
- Insurance billing
- Student advising
- Academic advisement
- Managing simulation equipment
- Learning management systems
- Medical equipment operation
- Professional demeanor
- Problem-solving aptitude
- Adaptability
- Time management abilities
- Small group instruction
- Analytical thinking
- Professional development planning
- Active listening
- Classroom management
- Effective communication
- Reliability
- Multitasking Abilities
- Organizational skills
- Excellent communication
- Team collaboration
- Disease prevention strategies
- Attention to detail
- Problem-solving abilities
- Multitasking
- Time management
- Vital signs measurement
- Teamwork
- Teamwork and collaboration
- Problem-solving
- First aid and CPR
- Infection control procedures
- Assessment strategies
- Medical office management
- Immunization administration
- Continuing education
- Motivational techniques
- Professionalism
- Self motivation
- Adaptability and flexibility
- Interpersonal skills
- Interpersonal communication
- Course planning
- Pharmacology
- Analytical skills
- Student outcomes management
- Quality assurance maintenance
- Faculty collaboration
- Student evaluation
- Written communication
- Educational leadership
- Goal setting
- Team building
- Task prioritization
- Relationship building
- Appointment scheduling
- Online teaching experience
- First aid proficiency
- Medical coding
- Anatomy and physiology
- Diagnostic testing
- HIPAA compliance
- Student engagement
- Teaching strategies
- Clinical instruction
- Class lecturing
- Technique demonstration
- Performance assessment
- CPR instruction
- Externship coordination
- Medical billing and coding
Certification
National Registered Certified Medical Assistant (National Association for Allied Professionals Institution 11/30/2000 - 02/26)
National Certified Pharmacy Technician(Pharmacy Certification Certification Board 11/30/2000 - February 28, 2027)
Basic Life Support Instructor (American Heart Association 02/03/23 - 02/2027)
Timeline
Medical Assisting Instructor
York Technical Institute
10.2014 - Current
Medical Assisting Instructor
Kaplan Career Institute
03.2006 - 10.2014
Certified Pharmacy Technician
York Health System
09.1989 - 08.2000
Bachelor of Science - BSSW Healthcare, Aging, & Medical Social Work
Liberty University
High School Diploma -
Teaneck High School
Bachelor of Science - Health And Wellness
Kaplan University
Associate of Arts - Physical Education And Early Child Hood Education
Marjorie Webster Jr. College