Grace Celley
Columbia
Summary
Developed exceptional caregiving skills in home healthcare environment, including personalized patient care and effective communication. Demonstrated ability to manage daily living activities and support individuals with diverse needs. Seeking to transition these valuable skills into new field, leveraging background in compassionate service.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Celley of Lancaster
08.2024 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Followed nutritional plans to prepare optimal meals.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Human Resources Assistant
Pitsy and Sons
12.2024 - 08.2025
- Answered and redirected incoming phone calls for office.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Assisted in creation of training and development programs, addressing skill gaps and promoting career growth.
Assistant to the Manager
Cherry Hill Programs
03.2025 - 04.2025
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
Customer Service Representative
Lancaster General Hospital
03.2022 - 11.2023
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Education
Bachelor of Arts - History
Millersville University of Pennsylvania
06-2028
Skills
- Travel arrangements
- Calendar management
- Report generation
- Meeting scheduling
- Office administration
- Sales monitoring
- Project management
- Quality control
- Dispute resolution
- Infection treatment
- Wound dressing
- Meal preparation
- Patient care
Timeline
Assistant to the Manager
Cherry Hill Programs
03.2025 - 04.2025
Human Resources Assistant
Pitsy and Sons
12.2024 - 08.2025
Home Health Aide
Celley of Lancaster
08.2024 - Current
Customer Service Representative
Lancaster General Hospital
03.2022 - 11.2023
Bachelor of Arts - History
Millersville University of Pennsylvania
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