Grace Cunningham
Youngwood
Overview
6
6
years of professional experience
Work History
Client Care Coordinator/Orientation Coordinator
Angels of Care Pediatrics
11.2024 - Current
- Maintains a client base and coordinates care plans for clients.
- Creates schedules for nurses, finds coverage for open shifts, and call-offs.
- Onboards new nurses into the company.
- Maintains proper credentials for current and new nurses, and runs background checks.
- Communicates with family, nurses, and other companies to ensure proper care.
Youth Counselor
Adelphoi
06.2024 - 11.2024
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Paraprofessional - Personal Care Assistant
Ignite Learning Solutions
08.2022 - 05.2024
- Accompanies student to classes and activities, provides assistance as required to each students personal care needs.
- Maintains professional working partnership with students teachers and nurses.
- Keeps up to date with adaptive needs to remain in compliance with students individualized needs as stated in IEPs and other education documentation.
- Making the classroom accessible to students with physical disabilities and learning disabilities.
- Encourages healthy behaviors with adults and peers as well as encouraging independence if applicable to the student.
- Deescalating an agitated student when displaying unacceptable behavior or being a danger to oneself or others.
- R.K. Mellon Elementary School - Ligonier, PA
Shipment and Retail Assistant
The Holiday Home Store
03.2022 - 08.2022
- Engaged with customers and assisted them while shopping, packing up orders from the issues.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in and check-out process.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Shipment and Retail Assistant
Allegory Gallery
06.2021 - 11.2021
- Engaged with customers and assisted them while shopping, packing up orders from the online store and problem-solving customer issues.
Front Desk Receptionist
Ramada by Wyndham
02.2021 - 06.2021
- Received incoming calls and coordinated with hotel staff to fulfill requests and resolve.
Activities Director
Cozy Inn Pet Resort
03.2019 - 08.2020
- Took dogs on hikes, walks, and swims.
- Attended to dogs who had medical problems.
- Was responsible for the dog’s safety and health while exercising.
- Online store and problem-solving customer issues.
Education
High School Diploma -
Ligonier Valley High School
06.2021
Skills
- Reliable and trustworthy
- Flexible
- Customer service
- Problem resolution
- Working collaboratively
- Critical thinking
- Communication
- Office skills
- Comfortable using Microsoft
- Scheduling
Timeline
Client Care Coordinator/Orientation Coordinator
Angels of Care Pediatrics
11.2024 - Current
Youth Counselor
Adelphoi
06.2024 - 11.2024
Paraprofessional - Personal Care Assistant
Ignite Learning Solutions
08.2022 - 05.2024
Shipment and Retail Assistant
The Holiday Home Store
03.2022 - 08.2022
Shipment and Retail Assistant
Allegory Gallery
06.2021 - 11.2021
Front Desk Receptionist
Ramada by Wyndham
02.2021 - 06.2021
Activities Director
Cozy Inn Pet Resort
03.2019 - 08.2020
High School Diploma -
Ligonier Valley High School