Grace Daniels-Thompson
Phila
Summary
Dynamic Foster Care Intake Coordinator at Turning Points for Children, adept at managing referral processes and ensuring regulatory compliance. Proven ability to build professional networks and foster collaborative teamwork, while maintaining strict confidentiality. Skilled in effective case documentation and client needs analysis, contributing to improved placement outcomes and a supportive environment for families.
Overview
8
8
years of professional experience
Work History
Foster Care Intake Coordinator
Turning Points for Children
07.2017 - Current
- Maintain contact with the Department of Human Services (DHS), Central Referral Unit (CRU), and Community Umbrella Agencies (CUA), and internal staff regarding all potential and current placements within the TPFC Foster Care Unit
- Contact resource homes on a daily basis regarding availability to accept new/potential referrals for placement and respite
- Maintained strict confidentiality of client information, adhering to HIPAA guidelines and company policies.
- Develops knowledge, awareness and working relationships with social, educational and human services programs and other resources available to program participants and their families
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Respond promptly to the concerns and interests of the clients, parents, guardians, funding entities and other TPFC staff.
- Provide weekly activity reports to Supervisors
- Maintain Resource Parent Data Spreadsheet on Excel
- Match child to certified Resource Parent for placement in the home.
Education
Bachelor of Science - Human Services
Lincoln University
Lincoln University, PA05-1986
Associate of Applied Science - Criminal Justice
Community College of Philadelphia
Philadelphia, PA05-1984
Skills
- Effective Case Documentation Practices
- Regulatory compliance
- Referral Process Management
- Client Needs Analysis
- Collaborative Teamwork
- Conflict resolution
- Effective Time Management
- Confidential Information Handling
- Professional Networking
- Cross-Department Collaboration
- Cultural Awareness
- Data Confidentiality Management
- Professional Communication Skills
- Detail-Oriented Approach
Timeline
Foster Care Intake Coordinator
Turning Points for Children
07.2017 - Current
Bachelor of Science - Human Services
Lincoln University
Associate of Applied Science - Criminal Justice
Community College of Philadelphia
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