Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Daniels-Thompson

Phila

Summary

Dynamic Foster Care Intake Coordinator at Turning Points for Children, adept at managing referral processes and ensuring regulatory compliance. Proven ability to build professional networks and foster collaborative teamwork, while maintaining strict confidentiality. Skilled in effective case documentation and client needs analysis, contributing to improved placement outcomes and a supportive environment for families.

Overview

8
8
years of professional experience

Work History

Foster Care Intake Coordinator

Turning Points for Children
Philadelphia, PA
07.2017 - Current
  • Maintain contact with the Department of Human Services (DHS), Central Referral Unit (CRU), and Community Umbrella Agencies (CUA), and internal staff regarding all potential and current placements within the TPFC Foster Care Unit
  • Contact resource homes on a daily basis regarding availability to accept new/potential referrals for placement and respite
  • Maintained strict confidentiality of client information, adhering to HIPAA guidelines and company policies.
  • Develops knowledge, awareness and working relationships with social, educational and human services programs and other resources available to program participants and their families
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Respond promptly to the concerns and interests of the clients, parents, guardians, funding entities and other TPFC staff.
  • Provide weekly activity reports to Supervisors
  • Maintain Resource Parent Data Spreadsheet on Excel
  • Match child to certified Resource Parent for placement in the home.


Education

Bachelor of Science - Human Services

Lincoln University
Lincoln University, PA
05-1986

Associate of Applied Science - Criminal Justice

Community College of Philadelphia
Philadelphia, PA
05-1984

Skills

  • Effective Case Documentation Practices
  • Regulatory compliance
  • Referral Process Management
  • Client Needs Analysis
  • Collaborative Teamwork
  • Conflict resolution
  • Effective Time Management
  • Confidential Information Handling
  • Professional Networking
  • Cross-Department Collaboration
  • Cultural Awareness
  • Data Confidentiality Management
  • Professional Communication Skills
  • Detail-Oriented Approach

Timeline

Foster Care Intake Coordinator

Turning Points for Children
07.2017 - Current

Bachelor of Science - Human Services

Lincoln University

Associate of Applied Science - Criminal Justice

Community College of Philadelphia
Grace Daniels-Thompson