Grace Gaye
Philadelphia
Summary
Detail-oriented Bottle Server with expertise in high-end hospitality. Knowledgeable in mixology and wine varietals, delivering exceptional customer service that enhances guest experiences. Proficient in upselling food and beverages while fostering strong relationships with clientele, contributing to positive patron feedback and increased repeat business.
Overview
3
3
years of professional experience
Work History
Bottle Server
Club low key
Philadelphia
02.2025 - 06.2026
- Assisted in managing bottle service orders efficiently for patrons.
- Collaborated with bartenders to ensure timely drink preparation and delivery.
- Provided exceptional customer service to enhance guest experiences.
- Engaged with guests to create a lively and welcoming atmosphere.
- Followed safety protocols for serving alcohol responsibly and effectively.
- Supported team members during peak hours to maintain service quality.
Bottle Server
Spades nightclub & lounge
Philadelphia
06.2023 - 06.2025
- Provided exceptional customer service to enhance guest experiences.
- Assisted in managing bottle service orders efficiently for patrons.
- Collaborated with bartenders to ensure timely drink preparation and delivery.
- Maintained cleanliness and organization of service areas throughout shifts.
- Engaged with guests to create a lively and welcoming atmosphere.
- Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
- Took drink orders from tables and bar area and relayed to bartenders.
Education
Pennwood High School
Philadelphia, PaSkills
- Bottle service
- Drink preparation
- Order accuracy
- Drink coordination
- Food running
- Food safety
- Cleanliness standards
- Alcohol awareness
- Customer service
- Guest engagement
- Table setting arrangements
Timeline
Bottle Server
Club low key
02.2025 - 06.2026
Bottle Server
Spades nightclub & lounge
06.2023 - 06.2025
Pennwood High School