Grace Heckman
Hamburg,PA
Summary
Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking pharmaceutical position. Offering excellent communication and good judgment skills.
Overview
5
5
years of professional experience
Work History
Redner's Associate
Redners
02.2023 - 06.2023
- Worked to meet seasonal and business needs.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
OPD Picker
Walmart
06.2019 - 02.2023
- Picked orders quickly to maintain demanding productivity goals.
- Prepared orders by request, pulled products from shelves and backrooms, and packed bags for delivery.
- Removed items from shelves or storage bins and scanned tags for proper placement.
- Checked inventory and selected products from specific locations based upon availability and demand.
- Directed weekly product cycle counts and corrected errors in Walmart's backroom inventory system.
- Go on anywhere between 15 to 25 pick walks daily to keep up with high order demand.
Cake Decorator/Bakery Associate
Walmart
06.2018 - 06.2019
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from backroom to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal bakery items by listening to needs and recommending specific products or services.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Wrapped, boxed and weighed bakery department products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Decorated at least 20 to 30 soft-frosted style cakes daily.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Informed customers of current store promotions to encourage additional sales purchases.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Designed specialty cakes for weddings, birthdays and graduations
Education
High School Diploma -
Hamburg Area High School
Hamburg, PA06.2018
High School Diploma -
Berks Career And Technolgy Center
Leesport, PA06.2018
Skills
- Picking and Packing
- Production Efficiency
- Label Creation
- Integrity and Dependability
- OSHA Compliance
- Stocking and Replenishing
- Staging and Sorting
- Storage and Stacking
Timeline
Redner's Associate
Redners
02.2023 - 06.2023
OPD Picker
Walmart
06.2019 - 02.2023
Cake Decorator/Bakery Associate
Walmart
06.2018 - 06.2019
High School Diploma -
Hamburg Area High School
High School Diploma -
Berks Career And Technolgy Center
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