Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Grace Iwig

Greensburg

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of a team to create a more efficient and enjoyable experience for the customer. Familiar with handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Coaching Staff Member

The Vault Shack
Volant
11.2024 - Current
  • Create a culture of good sportsmanship, cooperation, and responsibility among athletes and coaching staff.
  • Mentoring and providing skills training for young athletes.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.

Crew Member

McDonald's
Greensburg
08.2021 - 03.2023
  • Interacted pleasantly with guests to deliver quality customer service.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Maintained safe food handling practices to prevent germ spread.

Education

Some College (No Degree) - Early Childhood And Special Education

Westminster College
New Wilmington, PA

Skills

  • Mentoring youth
  • Problem-solving
  • Customer service
  • Cooking skills
  • Cleaning and sanitizing
  • Cash register operations

Affiliations

  • Student Athlete

Timeline

Coaching Staff Member

The Vault Shack
11.2024 - Current

Crew Member

McDonald's
08.2021 - 03.2023

Some College (No Degree) - Early Childhood And Special Education

Westminster College

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Grace Iwig