Summary
Overview
Work History
Education
Skills
Timeline
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Grace Morrison

Shippensburg

Summary

Compassionate Veterinary Technician with extensive experience at Mountain View Veterinary Services, skilled in surgical assistance and client education. Proven ability to enhance patient care through effective medication administration and empathetic support during euthanasia procedures. Committed to promoting animal welfare and improving clinic efficiency through streamlined workflows and exceptional customer service.

Overview

18
18
years of professional experience

Work History

Veterinary Technician

Mountain View Veterinary Services
08.2017 - 11.2023
  • Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
  • Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
  • Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
  • Collaborated with the veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
  • Supported veterinary team with timely documentation of patient records, enabling accurate tracking of treatment plans and progress.
  • Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
  • Enhanced clinic efficiency by maintaining clean and organized work areas, preparing instruments, and sterilizing equipment.
  • Managed inventory of medical supplies, ensuring adequate stock levels for uninterrupted patient care services.
  • Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Maintained strict adherence to safety protocols when handling animals to minimize risk of injury or illness transmission between staff members or other patients.
  • Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Assisted in training new Veterinary Technician Assistants to ensure they were properly prepared for their roles within the clinic, creating a cohesive team environment.
  • Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
  • Improved patient care by assisting veterinarians in administering treatments and medications.
  • Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
  • Supported the veterinarian during euthanasia procedures by comforting clients throughout the difficult process while demonstrating empathy toward their emotional needs.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Streamlined communication between staff members by utilizing clinic software to efficiently share pertinent patient information among veterinary team members.
  • Assisted in diagnosing medical conditions by collecting samples for laboratory testing and performing routine diagnostic procedures.
  • Ensured proper restraint techniques were employed during examinations or procedures to protect both staff members and animals from harm.
  • Kept detailed records of animal treatments and medications.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Cleaned, sterilized and maintained surgical instruments and equipment.
  • Maintained clean and safe animal living areas.
  • Prepared animals for surgical procedures.
  • Performed testing and completed blood counts.
  • Educated clients on post-surgical care and nutrition.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Collected and processed samples for laboratory testing.
  • Observed animals for signs of distress or illness.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Prepared and administered diets and feedings according to instructions.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Restrained animals for examination and treatment.
  • Followed safety protocols for handling animals.
  • Monitored laboratory animal behavior and health.
  • Monitored vital signs and provided nursing care for animals.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Assisted veterinarians with euthanasia of animals.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Triaged incoming patients to determine treatment needs and urgency of care.

Veterinary Technician

Dr. Cook VMD
01.2006 - 01.2014
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Administered medications to animals in treatment and documented changes in condition.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
  • Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
  • Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
  • Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
  • Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
  • Facilitated stress-free visits for pets and owners with calm and patient demeanor.
  • Provided emergency care for injured animals, significantly reducing recovery time.
  • Assisted in dental procedures, contributing to overall oral health of patients.
  • Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
  • Educated pet owners on preventative care, significantly reducing incidence of common diseases.
  • Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
  • Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
  • Participated in community outreach programs, raising awareness on animal health and safety.
  • Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
  • Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
  • Enhanced clinic reputation through exceptional customer service and care for animals.
  • Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Collected and prepared specimens for laboratory testing.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Educated clients on nutrition, preventive health and other animal care.
  • Performed dental cleanings using ultrasonic scaler.
  • Assisted veterinarians with radiographs and ultrasounds.

Education

Associate of Science - Veterinary Technician

Penn Foster Career School
Scranton, PA
03.2021

High School Diploma -

West Perry High School
Elliottsburg, PA
06.2007

Skills

  • Intravenous catheterization
  • Medication administration
  • Surgical assistance
  • Surgical procedures and support
  • Vaccine administration
  • Medical history collection
  • General anesthesia monitoring
  • Diagnostic imaging
  • IV medication administration
  • Intravenous injection
  • Laboratory skills
  • Surgical preparation
  • Pharmacy duties
  • Client education
  • Anesthesia administration
  • Thoracic and abdominal radiograph
  • Treatment administration
  • Suture removal
  • Nail trimming
  • Emergency and preventive care
  • Supply restocking
  • Diagnostic sampling
  • Euthanasia procedures
  • Medical record-keeping
  • Vaccinations
  • Fluid therapy
  • Euthanasia
  • Medication dispensing

Timeline

Veterinary Technician

Mountain View Veterinary Services
08.2017 - 11.2023

Veterinary Technician

Dr. Cook VMD
01.2006 - 01.2014

Associate of Science - Veterinary Technician

Penn Foster Career School

High School Diploma -

West Perry High School

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Grace Morrison