Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Grace O'Brien

West Chester

Summary

Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

Overview

6
6
years of professional experience

Work History

Host

Opa Taverna
West Chester
02.2023 - Current
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Coordinated with kitchen staff to ensure timely service and accuracy.
  • Handled reservations and maintained an organized booking system.

Front of House Employee

Brandywine Valley Bread
Downingtown
04.2019 - Current
  • Maintained cleanliness and organization of the coffee shop environment.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided excellent customer service in a fast-paced bakery environment.

Education

Bachelor of Science - Educational Studies, Health Sciences Minor

West Chester University of Pennsylvania
West Chester, PA
05-2026

Skills

  • Customer service
  • Employee training
  • Hospitality and accommodation
  • Team collaboration
  • Health standards
  • Adaptable to change
  • Takeout order processing

Affiliations

  • Division 2 track and field and cross country athlete at West Chester University of Pennsylvania
  • Volunteer experience at Easterseals of Southeastern Pennsylvania

Accomplishments

  • Dean's list spring 2025

Timeline

Host

Opa Taverna
02.2023 - Current

Front of House Employee

Brandywine Valley Bread
04.2019 - Current

Bachelor of Science - Educational Studies, Health Sciences Minor

West Chester University of Pennsylvania

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Grace O'Brien