Summary
Overview
Work History
Education
Skills
Timeline
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Grace Rothenberger

Middletown

Summary

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

5
5
years of professional experience

Work History

Server

brethern Village
Lititz
01.2023 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained cleanliness of dining area and ensured a welcoming atmosphere.
  • Managed customer orders accurately and addressed special requests promptly.
  • Provided friendly and efficient service to guests during dining hours.

Customer Service Cashier

Bomberger's
Lititz
03.2021 - 12.2022
  • Trained new cashiers on register operations and customer service standards.
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Informed customers of in-store promotions or pricing specials.
  • Assisted customers with locating merchandise within the store.

Education

Human Development And Family Studies

Pennsylvania State University
Harrisburg, PA
05-2029

High School Diploma -

Warwick High School
Lititz, PA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Data entry
  • Cash handling

Timeline

Server

brethern Village
01.2023 - Current

Customer Service Cashier

Bomberger's
03.2021 - 12.2022

Human Development And Family Studies

Pennsylvania State University

High School Diploma -

Warwick High School

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Grace Rothenberger