Grace Rothenberger
Middletown
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Server
brethern Village
Lititz
01.2023 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained cleanliness of dining area and ensured a welcoming atmosphere.
- Managed customer orders accurately and addressed special requests promptly.
- Provided friendly and efficient service to guests during dining hours.
Customer Service Cashier
Bomberger's
Lititz
03.2021 - 12.2022
- Trained new cashiers on register operations and customer service standards.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Informed customers of in-store promotions or pricing specials.
- Assisted customers with locating merchandise within the store.
Education
Human Development And Family Studies
Pennsylvania State University
Harrisburg, PA05-2029
High School Diploma -
Warwick High School
Lititz, PA06-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Data entry
- Cash handling
Timeline
Server
brethern Village
01.2023 - Current
Customer Service Cashier
Bomberger's
03.2021 - 12.2022
Human Development And Family Studies
Pennsylvania State University
High School Diploma -
Warwick High School