Grace Sonjor Maciel
7717 Richard Street
Summary
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
6
6
years of professional experience
Work History
Owner/operator
S&M Advanced Cleaning LLC
01.2022 - Current
- As the owner and worker at S&M,
- Provide residential and commercial house cleaning
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Sales Associate
Ross Dress for less
02.2021 - 12.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sanitation worker
Bj’s wholesale warehouse, Burlington Township, Nj
07.2020 - 10.2020
- Washed down facility floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
Sales Associate
Kohl’s Department Store, Westampton, Nj
11.2019 - 02.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associates - Sociology
Rowan College at Burlington County
01.2023
High School Diploma - undefined
Burlington County Institute of Technology
06.2019
Skills
- Effective communicator
- Operations management
- Customer service
- Personnel management
- Inventory management
- Business planning
- Relationship management
- Business operations management
- Client relationship management
- Dependable and reliable
- Customer-oriented
- Schedule management
Languages
Portuguese
Professional Working
Timeline
Owner/operator
S&M Advanced Cleaning LLC
01.2022 - Current
Sales Associate
Ross Dress for less
02.2021 - 12.2021
Sanitation worker
Bj’s wholesale warehouse, Burlington Township, Nj
07.2020 - 10.2020
Sales Associate
Kohl’s Department Store, Westampton, Nj
11.2019 - 02.2020
High School Diploma - undefined
Burlington County Institute of Technology
Associates - Sociology
Rowan College at Burlington County
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