Summary
Overview
Work History
Education
Skills
Timeline
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Grant Ricahrds

Downingtown

Summary

Dynamic sales leader with a proven track record at Maitri Medicinal, driving revenue growth through strategic planning and effective territory management. Skilled in sales training and coaching, I foster high-performing teams while enhancing customer satisfaction. Adept at closing deals and building key account relationships, I consistently achieve ambitious sales targets.

Experienced with strategic sales planning, consistently identifying and capitalizing on market opportunities. Utilizes data-driven insights to inform decision-making and drive sales performance. Track record of cultivating strong client relationships and leading teams to achieve ambitious sales targets.

Overview

13
13
years of professional experience

Work History

Director of Sales

Maitri Medicinal
03.2025 - Current
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
  • Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.

Owner Operator

Maggie Moo's Ice Cream & Treatery
01.2022 - 03.2025
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Developed business plan, processes, and procedures to provide superior desserts to customers.

Owner Operator

Giorgios Pizza
11.2011 - 03.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Education

Bachelor of Arts -

Towson University
Baltimore, MD
01-2008

Skills

  • Sales training and leadership
  • Revenue growth
  • Sales funnel management
  • Deal closing
  • Sales team training
  • Sales team motivation
  • Sales coaching
  • Key account targeting

Timeline

Director of Sales

Maitri Medicinal
03.2025 - Current

Owner Operator

Maggie Moo's Ice Cream & Treatery
01.2022 - 03.2025

Owner Operator

Giorgios Pizza
11.2011 - 03.2025

Bachelor of Arts -

Towson University
Grant Ricahrds