Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gregory DeSilva

East Stroudsburg

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Certified Pharmacy Technician

CVS Pharmacy
07.2022 - 07.2025
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Set up and modified patient profiles in EPIC electronic health record systems to include current information such as medications and insurance details.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Store Manager

CVS Pharmacy
07.2019 - 06.2022
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Completed point of sale opening and closing procedures.

Petty Officer First Class

US Navy
06.2015 - 06.2019
  • Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
  • Directed safe and secure operations of over $1.2 million worth of government property, resulting in no loss of equipment or negative incidents.
  • Directed tactical operations in complex and challenging environments.
  • Handled administrative requirements, maintained records and submitted operational reports.

Education

Bachelor of Science - Business Administration And Management

City College of New York
New York, NY
05-2024

Skills

  • Insurance billing
  • Pharmacy operations management
  • Drug utilization review
  • Safety procedures
  • Operational planning
  • Task delegation
  • Training and mentoring
  • Operational budgeting
  • Hourly shift management
  • MS office proficient

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Lead Certified Pharmacy Technician

CVS Pharmacy
07.2022 - 07.2025

Store Manager

CVS Pharmacy
07.2019 - 06.2022

Petty Officer First Class

US Navy
06.2015 - 06.2019

Bachelor of Science - Business Administration And Management

City College of New York

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Gregory DeSilva