Gregory Phillips
Philadelphia,PA
Summary
Highly disciplined and safety-oriented transportation professional with a strong commitment to public service and community safety. Currently serving as a Bus Operator for SEPTA, with experience managing high-stress situations, ensuring passenger safety, and maintaining composure in dynamic environments. Skilled in operating large vehicles, following strict safety protocols, and providing responsive customer service. Eager to transition into a firefighter role where I can apply my dedication, physical stamina, crisis management skills, and desire to serve and protect the public.
Overview
20
20
years of professional experience
Work History
Bus Operator
SEPTA
07.2023 - Current
- Operated transit buses safely, ensuring timely arrivals and departures for passengers.
- Monitored traffic patterns and adjusted routes to maintain schedule efficiency.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Conducted pre-trip inspections, identifying maintenance needs to ensure vehicle safety standards.
- Trained new 25 bus operators on safety protocols and operational procedures for improved performance.
- Implemented route optimization strategies, enhancing operational efficiency across service areas.
- Collaborated with dispatchers to coordinate service adjustments during peak hours or emergencies.
- Maintained accurate records of passenger counts, fare collections, and incidents for reporting purposes.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
Professional Truck Driver
EB Interstate
06.2022 - Current
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
- Verified contents of inventory loads against Bills of Lading.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maximized load safety by balancing, securing, and weighing products.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Monitored and managed fuel consumption and expenses for management reporting.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Warehouse Laborer/Warehouse Forklift Operator
Creative Leasing
06.2010 - 06.2022
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Manually counted Number of picked and packaged orders for any loss.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Unloaded materials and goods at designated locations for best project availability.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Removed orders from storage, wrapped and staged for shipments.
- Communicated with floor managers to determine merchandise placement.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Warehouse Laborer
Penn Warehouse
01.2006 - 06.2007
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Checked packages and merchandise for damage and notified vendors.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Updated daily logs with regular shift activities and incident details.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Used forklifts and pallet jacks to relocate products.
- Assembled pallets and crates for secure transportation of materials.
- Strapped items down over protective padding to secure throughout transportation.
Education
No Degree - Business
Millersville University of Pennsylvania
Millersville, PASome College (No Degree) - Nursing
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Olney High School
New Philadelphia, OH06.2015
Skills
- Emergency procedures
- Area zoning
- Traffic regulation observance
- Mapping skills
- Traffic law adherence
- Optimizing routes
Timeline
Bus Operator
SEPTA
07.2023 - Current
Professional Truck Driver
EB Interstate
06.2022 - Current
Warehouse Laborer/Warehouse Forklift Operator
Creative Leasing
06.2010 - 06.2022
Warehouse Laborer
Penn Warehouse
01.2006 - 06.2007
No Degree - Business
Millersville University of Pennsylvania
Some College (No Degree) - Nursing
Community College of Philadelphia
High School Diploma -
Olney High School
Personal Information
Title: Septa Bus Operator
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