Gregory Tirak
Erie
Summary
Accomplished Operations Manager recognized for strong operational efficiency and team leadership. Skilled in managing inventory and resolving issues, ready to leverage expertise to drive organizational success and improve performance metrics.
Overview
31
31
years of professional experience
Work History
Operations Manager
SRS Distribution
03.1995 - Current
- Assisted in daily operations, learning core tasks and safety protocols.
- Supported team by maintaining inventory accuracy and ensuring timely deliveries.
- Participated in training sessions to understand process improvements and best practices.
- Collaborated with team members to streamline communication and enhance workflow efficiency.
- Helped resolve operational issues through effective problem-solving techniques.
- Engaged in cross-training to develop skills across various operational functions.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
No Degree - Criminal Justice/ Business
Saint Francis University
Altoona, PANo Degree - Criminal Justice/ Business
Mercyhurst University
Erie, PAHigh School Diploma -
Strong Vincent Hight School
Erie, PA06-1992
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Employee relations and conflict resolution
- Staff management
- Inventory management
- Operations oversight
Timeline
Operations Manager
SRS Distribution
03.1995 - Current
No Degree - Criminal Justice/ Business
Saint Francis University
No Degree - Criminal Justice/ Business
Mercyhurst University
High School Diploma -
Strong Vincent Hight School