Highly organized professional with expertise in CRM systems and advanced Excel. Proven ability to enhance reporting accuracy and streamline processes, contributing to improved operational efficiency.
Overview
13
13
years of professional experience
Work History
Research Specialist
Doublestar, Inc.
West Chester, PA
06.2018 - Current
Managed and maintained contract‑related records and CRM data with accuracy, ensuring compliance with agreed‑upon terms and internal reporting standards.
Coordinated cross‑functional workflows between sales, marketing, and operations teams to support client initiatives and time‑sensitive activations.
Planned and tracked ongoing activities tied to partner relationships, including scheduling, documentation, and follow‑up communication.
Identified process improvements that enhanced efficiency, visibility, and accountability across recurring partner programs.
Database Specialist
Doublestar, Inc.
West Chester, PA
05.2017 - 06.2018
Developed and optimized complex SQL queries for data retrieval and reporting.
Managed database performance tuning to enhance system efficiency and reliability.
Implemented data integrity measures, ensuring accurate and consistent data across systems.
Led database migration projects, coordinating efforts between cross-functional teams.
Warehouse Assistant
Jetty
Manahawkin, NJ
05.2013 - 08.2013
Oversaw inventory tracking and fulfillment processes to ensure precise product delivery aligned with seasonal demand.
Facilitated operational logistics and documentation processes, ensuring meticulous attention to detail and accountability.
Education
Bachelor of Science - Professional Studies
West Chester University of Pennsylvania
West Chester, PA
05-2017
Skills
CRM systems & databases
Microsoft Excel (Advanced, Pivot Tables)
Reporting & performance tracking
Highly organized and detail‑driven
Reliable follow‑through in fast‑moving environments