Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guiver Diaz De LOS Santos

Philadelphia

Summary

Detail-oriented banking professional with over five years in retail banking and operations. Expertise in processing high-volume financial transactions, training staff, and enhancing operational efficiency. Currently serving as a Bank Teller while pursuing a Bachelor's degree in International Business.

Overview

3
3
years of professional experience

Work History

Bank Teller

Wells Fargo
Morrisville, PA
01.2026 - Current
  • Process daily cash transactions while maintaining accuracy and compliance with banking policies.
  • Deliver personalized baking solutions by identifying customer needs and recommending appropriate financial products.
  • Maintain balanced cash drawer with strict attention to detail.
  • Support branch operations by collaborating with team members to improve transactions efficiency.
  • Build customer relationships through professional service and problem resolution.

Hours per week: 20

Shift Leader

Playa Bowls
Fairless Hills, PA
08.2025 - 01.2026
  • Supervised daily store operations while maintaining quality and customer service standards.
  • Delegated responsibilities to maximize team productivity during high-volume periods.
  • Trained and coached new employees, improving onboarding efficiency.
  • Resolved customer concerns professionally to maintain high satisfaction.
  • Ensured compliance with food safety regulations and operational procedures.

Hours per week: 32

Cafe Associate

Sam's Club
Philadelphia, PA
09.2023 - 03.2025
  • Operated POS system and processed customer transactions accurately.
  • Trained new employees on customer service and operational procedures.
  • Managed inventory levels and communicated supply needs to management.
  • Maintained high standards of food quality and cleanliness.

Hours per week: 36

Team Member

Be Well Bakery & Cafe
Huntingdon Valley, PA
09.2024 - 02.2025
  • Delivered exceptional customer service in a fast-paced environment.
  • Maintained food safety and sanitation standards.
  • Collaborated with team members to improve operational efficiency.
  • Managed multiple priorities while consistently meeting deadlines.

Hours per week: 40

Education

Associate of Science - International Business

Colorado Christian University
Denver, CO
10-2028

Skills

  • Cash Handling
  • Cash Reconciliation
  • Financial Transactions
  • Banking Operations
  • Branch operations
  • Customer Service
  • Microsoft Office
  • Problem Solving
  • Conflict Resolutions
  • Risk Awareness
  • Relationship Building
  • Team Leadership

Languages

Spanish
Native or Bilingual

Timeline

Bank Teller

Wells Fargo
01.2026 - Current

Shift Leader

Playa Bowls
08.2025 - 01.2026

Team Member

Be Well Bakery & Cafe
09.2024 - 02.2025

Cafe Associate

Sam's Club
09.2023 - 03.2025

Associate of Science - International Business

Colorado Christian University
Guiver Diaz De LOS Santos