- Gym Workouts/Lifting
- Physical health
- Crime Documentaries
- Reading
Gwen Homerding
Morgan,PA
Summary
I developed valuable skills in fast-paced retail environments, including customer service and cash handling as well as working with food. I would describe myself as adaptable, quick to learn, and ready to transition into new field that values efficiency and customer interaction. I'm focused on applying strong multitasking and problem-solving abilities to new employment opportunities.
Overview
2
2
years of professional experience
Work History
Cashier/Line Worker
Chipotle
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Made and served customers food in fast-paced environment
- Followed food safety rules and ensured cleanliness around me
Customer Service Representative
Giant Eagle
09.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
South Fayette High School
Pittsburgh, PA12.2024
Skills
- Customer service
- Client support
- Work ethic and integrity
- Effective listener
- Collaborative teamwork
- Customer service excellence
- Reliability and punctuality
Accomplishments
Graduated high school early with straight A's.
Got my first job when I was just fourteen
Promoted to customer service after only a few months of working at Giant Eagle
Balanced two jobs at once previously
Interests
Timeline
Cashier/Line Worker
Chipotle
04.2024 - Current
Customer Service Representative
Giant Eagle
09.2023 - 06.2024
High School Diploma -
South Fayette High School
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