Summary
Overview
Work History
Education
Skills
Certification
CORE COMPETENCIES & CERTIFICATIONS
Timeline
Generic

HADEEL EL-HAJE

Exton

Summary

Results-driven, multilingual professional with over two decades of progressive experience spanning translation management, financial services, legal interpretation, and education. Expert in English, French, and Arabic, with a proven track record of managing global translation workflows, providing high-level simultaneous and consecutive interpretation, and driving client engagement. Dedicated to precision and cultural nuance in complex, regulated, and high-pressure environments, including clinical research, court systems, and international organizations.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Voice Actor / Tutor / Teacher-Tutor

01.1996 - Current
  • Voice Actor (On-Hold Productions, 2012-2019): Performed on-demand, ad-hoc voice acting for corporate projects and commercials in English, French, and Arabic, incorporating various dialects and editing content based on cultural preferences.
  • Tutor and Educator: Provided sustained, independent tutoring in Languages, Math, and Science to students of all ages across Canada and the US.
  • Teacher-Tutor (École Beaconsfield): Served as a Teacher-Tutor, providing additional educational support to students (2000–2008).

Translation Manager

Yprime
03.2021 - 11.2025
  • Directed the complete translation and localization process for vendors and pharmaceutical sponsors within the clinical research domain, ensuring strict adherence to regulatory standards.
  • Managed external translation vendors, scopes of work, and delivery schedules to streamline project timelines and maintain high-quality output.
  • Performed expert translation and rigorous proofreading of essential clinical documentation (English-French) for accuracy and consistency.
  • Conducted administrative tasks crucial to the efficient operation of the translation department.

French Teacher (Online/Part-Time)

Global LT
05.2019 - 01.2024
  • Designed and executed customized, engaging lesson plans for a diverse client base, including children and adults, delivered entirely through online platforms.
  • Specialized in teaching English and French to newcomers, facilitating rapid language acquisition and cultural integration.

French Teacher (Grades 9-12)

Church Farm School
10.2019 - 06.2022
  • Taught French language skills and introduced French culture to students at a college preparatory boarding school, managing classroom instruction and student progress.
  • Planned, delivered, and assessed coursework, evaluating student progress and adapting lessons to meet various learning styles.

Staff Instructor and Customer Service

Berlitz Language Center
03.2010 - 05.2019
  • Instructed students in French, Arabic, and English, applying the renowned Berlitz method to achieve rapid language competency across all age groups.
  • Customized curriculum and training materials to align with the unique objectives of over 100 students, ranging from business travel to government deployment preparation.
  • Produced and edited professional training videos in French, English, and Arabic.
  • Conducted language level assessments via phone for federal and commercial clients to accurately determine course placement.
  • Managed comprehensive administrative tasks, including data entry and providing interpretation services for clients as needed.

Client Relationship Associate

Vanguard
06.2010 - 02.2012
  • Educated clients on complex investment instruments and concepts, enabling them to make suitable and informed financial decisions.
  • Served as an on-the-job trainer for junior associate classes, mentoring and coaching new hires post-classroom training.
  • Led informal training sessions to help associates successfully study for and pass required financial industry licensing exams.

Translator and Interpreter

US Superior Court
01.2010 - 01.2012
  • Interpreted complex court proceedings instantaneously and precisely between English, French, and Arabic, facilitating communication among plaintiffs, defendants, juries, and judges.
  • Translated highly technical and dense legal documentation, ensuring terminological accuracy under the strict requirements of the court system.

Translator

United Nations Environment Program (UNEP)
09.2003 - 12.2008
  • Managed translation workload for various complicated and technical texts, including environmental science, ecology, and international law documents, maintaining precision under constant high-pressure and tight deadlines.
  • Provided simultaneous and consecutive translation support at high-level formal training sessions, conferences, and international meetings.
  • Provided logistical support, record keeping, and other essential administrative duties to support the organization's mission.

Education

Bachelor of Arts and Science - Translation (English and French)

Concordia University
Montréal, Québec, Canada
01.2019

Bachelor of Arts and Science - Philosophy and German Studies

University of Quebec in Montreal (UQAM)
Montréal, Canada
01.2008

Bachelor of Arts and Science - French Studies

Concordia University
Montréal, Québec, Canada
01.2005

Diploma of Collegial Studies - undefined

John-Abbott College
Montréal, Canada
01.2000

Skills

  • Translation Workflow Management
  • Regulatory Documentation (Clinical)
  • Client Relationship Management
  • Curriculum & Lesson Plan Development
  • Investment & Financial Concepts
  • Punctuality
  • Language fluency
  • Voiceover performance
  • Script writing
  • Character development
  • Voice projection

Certification

TOEIC (Test of English for International Communication)

CORE COMPETENCIES & CERTIFICATIONS

Trilingual Fluency: English, French, Arabic
Interpretation (Simultaneous/Consecutive)
Cross-Cultural Communication
Voice Acting & Recording (3 Languages)
Public Speaking & Training

Timeline

Translation Manager

Yprime
03.2021 - 11.2025

French Teacher (Grades 9-12)

Church Farm School
10.2019 - 06.2022

French Teacher (Online/Part-Time)

Global LT
05.2019 - 01.2024

Client Relationship Associate

Vanguard
06.2010 - 02.2012

Staff Instructor and Customer Service

Berlitz Language Center
03.2010 - 05.2019

Translator and Interpreter

US Superior Court
01.2010 - 01.2012

Translator

United Nations Environment Program (UNEP)
09.2003 - 12.2008

Voice Actor / Tutor / Teacher-Tutor

01.1996 - Current

Bachelor of Arts and Science - Philosophy and German Studies

University of Quebec in Montreal (UQAM)

Bachelor of Arts and Science - French Studies

Concordia University

Diploma of Collegial Studies - undefined

John-Abbott College

Bachelor of Arts and Science - Translation (English and French)

Concordia University
HADEEL EL-HAJE