Hailee Kreisel
Canonsburg
Summary
Motivated and detail-oriented professional with leadership experience in fast-paced environments. Demonstrated ability to manage high call volumes, maintain accurate documentation, and resolve issues efficiently. Currently pursuing a Medical Billing and Coding Certification, bringing strong organizational, communication, and multitasking skills to support accurate and efficient healthcare operations.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Krispy Kreme
Washington
09.2017 - Current
- Managed daily financial transactions, including cash handling, reconciliation, and balancing registers with high accuracy
- Maintained accurate records of sales, invoices, and operational reports to support financial tracking
- Assisted with payroll processing and employee time tracking
- Resolved customer inquiries and billing discrepancies, enhancing customer satisfaction
- Coordinated staff scheduling and organized documentation to streamline operations
- Ensured compliance with company policies, procedures, and regulatory standards
- Utilized POS and internal systems to track transactions and generate reports
- Managed high-volume inbound call flow while maintaining accuracy and attention to detail
Education
Medical Billing & Coding Certification -
Penn Foster Career School
Scranton, PA03-2026
Skills
- Customer Service & Communication
- Multitasking / Time Management
- Attention to detail
- Data Entry / Documentation
- Problem Solving
- Organization
- Leadership
- Confidentiality & professionalism
Timeline
Assistant Manager
Krispy Kreme
09.2017 - Current
Medical Billing & Coding Certification -
Penn Foster Career School