Hailey Barna
Elizabeth
Summary
Dynamic and dedicated Pennsylvania licensed cosmetologist with a proven track record at Elysian Salon and Spa, excelling in client consultations and advanced hair styling techniques. Renowned for building lasting client relationships and enhancing satisfaction through personalized services, resulting in increased salon revenue and repeat business.
Overview
10
10
years of professional experience
Work History
Hairstylist
Elysian Salon and Spa
Jefferson Hills, PA
04.2024 - Current
- Enhanced customer satisfaction through personalized service and attention to detail.
- Mentored junior stylists on best practices and efficient workflow management.
- Implemented inventory management processes to ensure availability of essential supplies.
- Developed lasting client relationships, resulting in repeat business and referrals.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Built rapport with clients to understand their style preferences and hair care routines.
Hairstylist
Cost Cutters
McKeesport, PA
12.2023 - 03.2024
- Delivered high-quality haircutting and styling services to diverse clientele.
- Provided expert consultations to determine client preferences and style suitability.
- Maintained a clean, organized work environment in compliance with health regulations.
- Utilized advanced hair coloring techniques to achieve desired results for clients.
Student Worker
Penn State University
McKeesport, PA
07.2019 - 05.2020
- Assisted in daily operations, ensuring adherence to university policies and procedures.
- Coordinated scheduling for events, optimizing resource allocation and facility usage.
- Supported administrative tasks, maintaining accurate records and documentation for departmental projects.
- Streamlined communication between departments, enhancing collaboration on student initiatives.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
Front Desk Clerk
Butlers Golf Course
Elizabeth, PA
05.2016 - 06.2019
- Greeted and assisted guests, ensuring a welcoming and professional atmosphere.
- Managed check-in and check-out procedures, enhancing guest satisfaction through efficient service.
- Coordinated reservations and maintained accurate records in the booking system.
- Responded to guest inquiries, providing information on course amenities and services.
- Processed payments and managed cash register, ensuring accuracy in financial transactions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Provided exceptional customer service for a positive guest experience, resulting in repeat business.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered customer telephone calls promptly and appropriately handled needs.
Cashier
Giant Eagle
Elizabeth, PA
10.2017 - 01.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring proper change handling and reconciliation.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Cosmetology Certificate - Cosmetology
Bella Capelli Academy
Monroeville, PA03-2023
High School Diploma -
Elizabeth Forward High School
Elizabeth, PA06-2019
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Advanced communication skills
- Pennsylvania licensed cosmetologist
- Highlights and lowlights
- Customer education
- Social media promotion
- Cuts for women
- Sales expertise
- Color corrections
- Sanitation practices
- Creative coloring
- Foiling expertise
Websites
Timeline
Hairstylist
Elysian Salon and Spa
04.2024 - Current
Hairstylist
Cost Cutters
12.2023 - 03.2024
Student Worker
Penn State University
07.2019 - 05.2020
Cashier
Giant Eagle
10.2017 - 01.2018
Front Desk Clerk
Butlers Golf Course
05.2016 - 06.2019
Cosmetology Certificate - Cosmetology
Bella Capelli Academy
High School Diploma -
Elizabeth Forward High School