Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Hailey Cinege

Douglassville

Summary

Dynamic professional with extensive experience in customer service and management, notably as a Treatment Coordinator and Treatment Coordinator at Bootway Dental. Proven ability in appointment scheduling and insurance claims processing, coupled with strong communication and problem-solving skills. Successfully enhanced patient satisfaction and streamlined operations, ensuring a seamless experience for all clients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Treatment Coordinator and Dental Assistant

Bootway Dental
West Chester
05.2025 - Current
  • Executed front desk responsibilities encompassing phone management, appointment scheduling, insurance claims processing, and resolution of patient issues and concerns.
  • Put together and go over treatment plans and costs with patients.
  • Reference: Ashley Fraelich, 573-230-6378.

Sales Associate and Floor Supervisor

Calvin Klein
Pottstown
05.2024 - 05.2025
  • Facilitates enhancement of shopping experience for thousands of customers daily
  • Directed daily store activities, including opening, closing, and supervising sales team
  • Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
  • Handled customer inquiries, resolving issues promptly to maintain satisfaction levels.
  • Reference: Christine Braunstine, 201-638-8582.

Barista

Scholarly Grounds
Selinsgrove
01.2023 - 05.2023
  • Preparing and serving hot and cold drinks, including coffee, tea, and smoothies.
  • Preparing some foods, including bagels, yogurt bowls, and acai bowls.
  • Cleaning and sanitizing work areas and equipment.
  • Reference: Diane Facer.

Sales Associate and Temporary Floor Supervisor

Calvin Klein Underwear
Pottstown
06.2018 - 03.2023
  • Guided many customers in fulfilling tailored requests and needs.
  • Maintained visual merchandising standards to enhance store presentation and appeal.
  • Oversaw store opening and closing procedures while managing sales associates.
  • Reference: Christine Braunstine, 201-638-8582.

Sales Associate

Vans
Pottstown
06.2022 - 08.2022
  • Engaged with customers to discover ideal shoe options and verify correct size fitting.
  • Coordinated with team members to maintain exceptional customer satisfaction
  • Managed inventory levels and restocked merchandise as needed.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Reference: Brooke, 267-884-5944.

Sunshine coordinator

Susquehanna University
Selinsgrove
03.2021 - 05.2021
  • Improved the hotel quarantine experience for hundreds of students.
  • Oversaw enforcement of social distancing guidelines to enhance community safety.
  • Reference: Cindi Baralt, 570-372-4134.

Education

Postbaccalaureate Pre-dental program -

Temple
Philadelphia, PA
04.2024

Bachelors of Science - Biomedical Studies

Susquehanna
Selinsgrove, PA
05.2023

High School Diploma -

Daniel Boone
Birdsboro, PA
06.2019

Skills

  • Communication
  • Organization
  • Teamwork
  • Customer service
  • Management
  • Scheduling
  • Appointment scheduling
  • Insurance claims processing
  • Treatment planning
  • Patient issue resolution
  • Front desk management
  • Sales techniques
  • Inventory management
  • Time management
  • Problem solving
  • Conflict resolution
  • Exam room preparation
  • Patient care coordination
  • Insurance verification
  • Payment arrangements & negotiation
  • Medical data collection

Certification

  • DANB Anatomy, Morphology and Physiology
  • DANB Infection Control
  • DANB National Entry Level Dental Assistant
  • DANB Radiation Health and Safety
  • Basic Life Support Provider (CPR and AED)

Languages

  • English, Fluent
  • American Sign Language, Elementary school level

Affiliations

  • American Sign Language Club President
  • Relay For Life

Timeline

Treatment Coordinator and Dental Assistant

Bootway Dental
05.2025 - Current

Sales Associate and Floor Supervisor

Calvin Klein
05.2024 - 05.2025

Barista

Scholarly Grounds
01.2023 - 05.2023

Sales Associate

Vans
06.2022 - 08.2022

Sunshine coordinator

Susquehanna University
03.2021 - 05.2021

Sales Associate and Temporary Floor Supervisor

Calvin Klein Underwear
06.2018 - 03.2023

Postbaccalaureate Pre-dental program -

Temple

Bachelors of Science - Biomedical Studies

Susquehanna

High School Diploma -

Daniel Boone
Hailey Cinege