Hailey Cinege
Douglassville
Summary
Dynamic professional with extensive experience in customer service and management, notably as a Treatment Coordinator and Treatment Coordinator at Bootway Dental. Proven ability in appointment scheduling and insurance claims processing, coupled with strong communication and problem-solving skills. Successfully enhanced patient satisfaction and streamlined operations, ensuring a seamless experience for all clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Treatment Coordinator and Dental Assistant
Bootway Dental
West Chester
05.2025 - Current
- Executed front desk responsibilities encompassing phone management, appointment scheduling, insurance claims processing, and resolution of patient issues and concerns.
- Put together and go over treatment plans and costs with patients.
- Reference: Ashley Fraelich, 573-230-6378.
Sales Associate and Floor Supervisor
Calvin Klein
Pottstown
05.2024 - 05.2025
- Facilitates enhancement of shopping experience for thousands of customers daily
- Directed daily store activities, including opening, closing, and supervising sales team
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
- Handled customer inquiries, resolving issues promptly to maintain satisfaction levels.
- Reference: Christine Braunstine, 201-638-8582.
Barista
Scholarly Grounds
Selinsgrove
01.2023 - 05.2023
- Preparing and serving hot and cold drinks, including coffee, tea, and smoothies.
- Preparing some foods, including bagels, yogurt bowls, and acai bowls.
- Cleaning and sanitizing work areas and equipment.
- Reference: Diane Facer.
Sales Associate and Temporary Floor Supervisor
Calvin Klein Underwear
Pottstown
06.2018 - 03.2023
- Guided many customers in fulfilling tailored requests and needs.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Oversaw store opening and closing procedures while managing sales associates.
- Reference: Christine Braunstine, 201-638-8582.
Sales Associate
Vans
Pottstown
06.2022 - 08.2022
- Engaged with customers to discover ideal shoe options and verify correct size fitting.
- Coordinated with team members to maintain exceptional customer satisfaction
- Managed inventory levels and restocked merchandise as needed.
- Resolved customer inquiries and complaints with effective communication skills.
- Reference: Brooke, 267-884-5944.
Sunshine coordinator
Susquehanna University
Selinsgrove
03.2021 - 05.2021
- Improved the hotel quarantine experience for hundreds of students.
- Oversaw enforcement of social distancing guidelines to enhance community safety.
- Reference: Cindi Baralt, 570-372-4134.
Education
Postbaccalaureate Pre-dental program -
Temple
Philadelphia, PA04.2024
Bachelors of Science - Biomedical Studies
Susquehanna
Selinsgrove, PA05.2023
High School Diploma -
Daniel Boone
Birdsboro, PA06.2019
Skills
- Communication
- Organization
- Teamwork
- Customer service
- Management
- Scheduling
- Appointment scheduling
- Insurance claims processing
- Treatment planning
- Patient issue resolution
- Front desk management
- Sales techniques
- Inventory management
- Time management
- Problem solving
- Conflict resolution
- Exam room preparation
- Patient care coordination
- Insurance verification
- Payment arrangements & negotiation
- Medical data collection
Certification
- DANB Anatomy, Morphology and Physiology
- DANB Infection Control
- DANB National Entry Level Dental Assistant
- DANB Radiation Health and Safety
- Basic Life Support Provider (CPR and AED)
Languages
- English, Fluent
- American Sign Language, Elementary school level
Affiliations
- American Sign Language Club President
- Relay For Life
Timeline
Treatment Coordinator and Dental Assistant
Bootway Dental
05.2025 - Current
Sales Associate and Floor Supervisor
Calvin Klein
05.2024 - 05.2025
Barista
Scholarly Grounds
01.2023 - 05.2023
Sales Associate
Vans
06.2022 - 08.2022
Sunshine coordinator
Susquehanna University
03.2021 - 05.2021
Sales Associate and Temporary Floor Supervisor
Calvin Klein Underwear
06.2018 - 03.2023
Postbaccalaureate Pre-dental program -
Temple
Bachelors of Science - Biomedical Studies
Susquehanna
High School Diploma -
Daniel Boone