Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Quoos

Pittsburgh

Summary

Compassionate and reliable team player with exceptional interpersonal and communication skills, dedicated to enhancing patient-centered care at UPMC. Proven experience in delivering attentive service while fostering a supportive environment, adept at responding to individual needs with empathy and professionalism. Known for demonstrating patience, adaptability, and a strong commitment to safety and collaboration in fast-paced healthcare settings. Eager to leverage these qualities to positively impact patient well-being and team effectiveness.

Overview

10
10
years of professional experience

Work History

Team Member

Playa Bowls
Pittsburgh, PA
04.2025 - Current
  • Prepared and served a variety of smoothie bowls and beverages to customers.
  • Maintained cleanliness and organization of service areas and equipment.
  • Assisted in training new team members on operational procedures.
  • Engaged with customers to provide exceptional service and product knowledge.

Childcare Provider

Child Care
07.2016 - Current
  • Assisted in preparing food and serving meals and refreshments to children.
  • Implemented positive reinforcement techniques to encourage desired behaviors in children.
  • Organized activities such as games, arts and crafts, music, outdoor play.
  • Cared for children of varying ages in a home setting.

Intern

34Lives
West Lafayette, IN
06.2025 - 07.2025
  • Assisted in coordinating early-stage operations for a biotech startup focused on regenerating discarded donor kidneys, supporting the timely progress of key initiatives.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted research on emerging technologies in organ preservation and regenerative medicine, contributing insights to support strategic development.

Home - 34 Lives

Server/Host

Well Fed Diner
Skippack, PENNSYLVANIA
04.2022 - 01.2025
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Processed payments and completed register transactions accurately.

Bartender

Meadowood Senior Living
Lansdale, PENNSYLVANIA
08.2021 - 05.2024
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.

Food Server

Meadowood Senior Living
Lansdale, PENNSYLVANIA
10.2019 - 05.2024
  • Assisted with training of new staff members.
  • Offered attentive, friendly guest service.
  • Gained experience in providing excellent customer service, including taking orders, answering questions and responding to complaints.

Intern

34Lives
West Lafayette, IN
07.2023 - 08.2023
  • Collaborated with team members to improve communication and workflow across scientific and operational efforts.
  • Supported the development of process strategies aimed at increasing efficiency in organ recovery and utilization.
  • Explored innovative approaches and technologies related to organ regeneration, helping identify opportunities to streamline and scale processes.

Home - 34 Lives

Dog/Cat Sitter

Pet Sitter
Skippack, PENNSYLVANIA
02.2017 - 08.2023
  • Demonstrated ability to provide loving care and companionship to animals while their owners are away.
  • Sent photographs and texts to update pet owners on pets' well-being.

Job Shadow

Pottstown Oral and Maxillofacial Surgery
Pottstown, PA
05.2022 - 06.2022
  • Observed oral surgeons and clinical staff during patient consultations and procedures
  • Gained exposure to clinical workflows, sterilization protocols, and patient care practices
  • Developed understanding of patient communication and pre/post-operative care
  • Maintained professionalism and confidentiality in a healthcare setting

Education

Bachelor of Science - Natural Science, Pre-PA Candidate

University of Pittsburgh
Pittsburgh
05-2026

Minor - Law, Criminal Justice, And Society

University of Pittsburgh
Pittsburgh, PA
05-2026

High School Diploma -

Perkiomen Valley High School
Collegeville, PA
06-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Attention to detail
  • Organizing work stations
  • CPR Certified
  • Time management
  • Teamwork and collaboration
  • Positive attitude

Timeline

Intern

34Lives
06.2025 - 07.2025

Team Member

Playa Bowls
04.2025 - Current

Intern

34Lives
07.2023 - 08.2023

Job Shadow

Pottstown Oral and Maxillofacial Surgery
05.2022 - 06.2022

Server/Host

Well Fed Diner
04.2022 - 01.2025

Bartender

Meadowood Senior Living
08.2021 - 05.2024

Food Server

Meadowood Senior Living
10.2019 - 05.2024

Dog/Cat Sitter

Pet Sitter
02.2017 - 08.2023

Childcare Provider

Child Care
07.2016 - Current

Bachelor of Science - Natural Science, Pre-PA Candidate

University of Pittsburgh

Minor - Law, Criminal Justice, And Society

University of Pittsburgh

High School Diploma -

Perkiomen Valley High School
Hailey Quoos