Hailey Salz
Reading
Summary
Results-driven professional with experience in customer service and team collaboration. Known for problem-solving skills and adaptability, successfully improving operational efficiency and guest satisfaction in fast-paced environments. Eager to leverage strengths to support organizational goals. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Hollister Co.
Wyomissing, PA
02.2026 - Current
- Achieved increased customer satisfaction by delivering personalized service and product recommendations. Enhanced team performance by effectively training new associates on sales techniques and store policies. Optimized inventory levels to guarantee product availability for customers. Transformed product presentation through strategic visual merchandising to drive sales growth.
Hostess and Cashier
Enzo's Pizzeria and Restaurant
Lincoln, NH
10.2023 - 12.2025
- Enhanced guest satisfaction through effective cash handling and outstanding customer service. Achieved operational efficiency by accurately processing food and drink orders and maintaining cleanliness. Fostered collaboration with kitchen staff and management, resulting in streamlined service delivery.
Busser and Hostess
Gordi's Fish and Steak
Lincoln, NH
08.2022 - 11.2023
- Assisted in maintaining cleanliness and organization in dining areas by promptly clearing and resetting tables. Supported guest experience as a hostess by warmly greeting and seating customers. Collaborated effectively with servers and kitchen staff to promote smooth operations and enhance customer satisfaction. Adhered to health and safety regulations while remaining efficient during peak service periods.
Life Guard
Whales Tale Water Park
Lincoln, NH
04.2021 - 08.2023
- Monitored safety of pool areas during three summer seasons. Communicated safety rules and park guidelines to visitors clearly. Identified potential hazards in water quickly. Assisted lifeguard team and park staff in creating a safe environment. Arrived on time and exhibited reliability in all shifts. Participated in continuous education regarding water safety and emergency response. Encouraged enjoyment and safety for all guests at the park.
Housekeeping Attendant
RiverWalk Resort at Loon Mountain
Lincoln, NH
10.2021 - 04.2022
- Oversaw laundry room operations at Riverwalk Hotel, prioritizing cleanliness and efficient workflow. Coordinated timely delivery of linens to departments by managing inventory and schedules effectively. Collaborated with housekeeping and management teams to foster clear communication and operational synergy.
Education
High School Diploma -
Lin-Wood Public School
Lincoln, NH06.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Excellent people skills
- Flexible schedule
- Friendly and outgoing
- Positive and professional
Certification
- BLS Certified, by American Heart Association.
Timeline
Sales Associate
Hollister Co.
02.2026 - Current
Hostess and Cashier
Enzo's Pizzeria and Restaurant
10.2023 - 12.2025
Busser and Hostess
Gordi's Fish and Steak
08.2022 - 11.2023
Housekeeping Attendant
RiverWalk Resort at Loon Mountain
10.2021 - 04.2022
Life Guard
Whales Tale Water Park
04.2021 - 08.2023
High School Diploma -
Lin-Wood Public School