HALA BHATTI
Harrisburg
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Lab Assistant
Hands and Hearts Together (HHT)
Harrisburg
08.2024 - Current
- Provide families with valuable insights on building parent-child relationships
- Recruiting clients (children aged between 8 months to 3 years) and their parents
- Observed and monitored child growth and parent interactions
- Social Media Coordinator
- Post recruitment events
- Maintain communication with clients and other community groups
Employment Intern
Bethany Christian Services
Lancaster
01.2024 - 04.2024
- Assisted clients with transportation to government and medical appointments
- Supported social workers and case workers during home visits
- Contributed to School enrollment processes, ESL class coordination, and other paperwork management
- Performed clerical tasks and supported employment-related event planning
Refugee Support
Church World Services (CWS)
Harrisburg
09.2022 - 12.2022
- Transported refugees to their new homes and assisted them settling them in
- Organized cultural events to promote community integration
- Maintained a safe & healthy classroom environment by ensuring that classroom, equipment, furniture, materials, and supplies were adequately maintained & stored
- Gained experience in working in a team setting
Administrative Assistant & Substitute Teacher
Tahir Academy
Harrisburg
08.2017 - 06.2020
- Company Overview: Faith Based School
- Organized and managed student activity folders and supplies
- Managed class schedule for timely attendance for 30-45 students
- Supported and assisted the principal with administrative tasks and teaching responsibilities
- Faith Based School
Classroom Support
Head Start at Harrisburg Community College (HACC)
Harrisburg
09.2019 - 10.2019
- Observed professional teachers and supported classroom activities
- Ensured a safe and healthy environment for students
Education
Bachelor of Science - Human Development and Family Studies
The Pennsylvania State University
Middletown, PA05.2024
Skills
- Social Media Management
- Customer Service
- Organizational Skills
- Teamwork
- Case notes/intakes
- Case management with clients
- Research assistance
- Transportation
- Client home visits
- Microsoft Access
- Family systems theory
- Human Development Understanding
- Documentation assistance
- Social services
Volunteer Experience
- Health and Human Services Club (HHSC), Harrisburg, PA, Vice President, 08/23 - 05/24, Acted as the President's substitute, managing organization responsibilities., Assisted the President in leadership initiates., Managed social media accounts to promote meetings and events.
- Tahir Academy, Harrisburg, PA, Administrative Assistant & Substitute Teacher, 08/17 - 06/20, Organized and managed student activity folders and supplies., Managed class schedule for timely attendance for 30-45 students., Supported and assisted the principal with administrative tasks and teaching responsibilities.
Certifications And Clearances
- Child Abuse Certification
- Pennsylvania State Police Criminal Record Clearance
- Mandated Report Training
- FBI Clearance
- TB Test Clearance
- NTI Child Welfare Professionals Case Institute Certificate
Timeline
Lab Assistant
Hands and Hearts Together (HHT)
08.2024 - Current
Employment Intern
Bethany Christian Services
01.2024 - 04.2024
Refugee Support
Church World Services (CWS)
09.2022 - 12.2022
Classroom Support
Head Start at Harrisburg Community College (HACC)
09.2019 - 10.2019
Administrative Assistant & Substitute Teacher
Tahir Academy
08.2017 - 06.2020
Bachelor of Science - Human Development and Family Studies
The Pennsylvania State University