Haley Faltenovich
Baden
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in a dynamic setting. Hardworking and passionate job seeker with strong organizational skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Shift Leader
Walgreens
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient task delegation methods.
Manager
Streamside Convenience
03.2022 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers
- Improved safety procedures to create safe working conditions for workers.
Education
Associate of Applied Science - Radiologic Technology
Community College of Beaver County
Monaca, PA05-2027
High School Diploma -
Ambridge Area Highschool
Ambridge, PA06-2022
Skills
- Positive attitude
- Customer service
- Cash handling
- Complex Problem-solving
- Team leadership
- Goal setting
- Strong verbal and written communication
- Cross-functional teamwork
Timeline
Shift Leader
Walgreens
01.2023 - Current
Manager
Streamside Convenience
03.2022 - 06.2024
Associate of Applied Science - Radiologic Technology
Community College of Beaver County
High School Diploma -
Ambridge Area Highschool
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