Haley Langkam
Hanover
Summary
Efficient healthcare worker with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Polysomnography Technician
UPMC
Carlisle, PA
01.2026 - 05.2026
- Conducted comprehensive sleep studies to assess patients' sleep patterns and disorders.
- Analyzed polysomnographic data to ensure accurate diagnosis and treatment recommendations.
- Maintained and calibrated sleep study equipment for optimal functionality and reliability.
- Educated patients on procedures and provided guidance during overnight sleep tests.
Medical Assistant
UPMC Pulmonary and Sleep
05.2024 - 01.2026
- Assisted in patient intake, collecting medical histories and vital signs to support efficient clinic operations.
- Developed and maintained accurate patient records using electronic health record (EHR) systems to ensure data integrity.
- Managed scheduling for patient appointments
- Performed medical records management, including filing, organizing and scanning documents.
Patient Service Representative
UPMC Heart and Vascular
05.2023 - 05.2024
- Managed patient scheduling and appointment confirmations to optimize clinic efficiency.
- Provided exceptional customer service in high-volume call center environment, addressing patient inquiries.
- Trained new team members on best practices for patient interaction and office procedures.
- Maintained accurate electronic health records, ensuring compliance with privacy regulations.
- Verified insurance eligibility and coverage for patients.
Direct Care Professional
TrueNorth Wellness Services
02.2020 - 08.2022
- Provided individualized support to clients with mental health challenges, fostering a safe environment.
- Assisted in developing and implementing personalized care plans tailored to client needs.
- Monitored client progress, documenting behavioral changes and reporting to interdisciplinary teams.
- Facilitated group activities promoting social skills and emotional well-being among clients.
Education
H.S Diploma -
Southwestern Senior High School
Hanover, PA05-2019
Skills
- Medical office Experience
- Proficient with EPIC systems
- Excellent interpersonal and communication skills
- Customer service
- Critical thinking
- Teamwork and collaboration
- HIPAA compliance
- Medical record documentation
- Problem-solving
- Time management
- Attention to detail
Timeline
Polysomnography Technician
UPMC
01.2026 - 05.2026
Medical Assistant
UPMC Pulmonary and Sleep
05.2024 - 01.2026
Patient Service Representative
UPMC Heart and Vascular
05.2023 - 05.2024
Direct Care Professional
TrueNorth Wellness Services
02.2020 - 08.2022
H.S Diploma -
Southwestern Senior High School